Recall 16V708000
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Safety Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected].
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2010 | ROAD RESCUE | DURAMEDIC |
| 2010 | ROAD RESCUE | PROMEDIC |
| 2010 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2010 | ROAD RESCUE | TRANSMEDIC |
| 2010 | ROAD RESCUE | ULTRAMEDIC |
| 2011 | ROAD RESCUE | DURAMEDIC |
| 2011 | ROAD RESCUE | PROMEDIC |
| 2011 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2011 | ROAD RESCUE | TRANSMEDIC |
| 2011 | ROAD RESCUE | ULTRAMEDIC |
| 2012 | ROAD RESCUE | DURAMEDIC |
| 2012 | ROAD RESCUE | PROMEDIC |
| 2012 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2012 | ROAD RESCUE | TRANSMEDIC |
| 2012 | ROAD RESCUE | ULTRAMEDIC |
| 2013 | ROAD RESCUE | DURAMEDIC |
| 2013 | ROAD RESCUE | PROMEDIC |
| 2013 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2013 | ROAD RESCUE | TRANSMEDIC |
| 2013 | ROAD RESCUE | ULTRAMEDIC |
| 2014 | ROAD RESCUE | DURAMEDIC |
| 2014 | ROAD RESCUE | PROMEDIC |
| 2014 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2014 | ROAD RESCUE | TRANSMEDIC |
| 2014 | ROAD RESCUE | ULTRAMEDIC |
| 2015 | ROAD RESCUE | DURAMEDIC |
| 2015 | ROAD RESCUE | PROMEDIC |
| 2015 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2015 | ROAD RESCUE | TRANSMEDIC |
| 2015 | ROAD RESCUE | ULTRAMEDIC |
| 2016 | ROAD RESCUE | DURAMEDIC |
| 2016 | ROAD RESCUE | PROMEDIC |
| 2016 | ROAD RESCUE | SPECIALTY VEHICLE |
| 2016 | ROAD RESCUE | TRANSMEDIC |
| 2016 | ROAD RESCUE | ULTRAMEDIC |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.