Recall 18V335000
POWER TRAIN:AUTOMATIC TRANSMISSION
Report Date
20180522
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Affected Vehicles
3 models
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Safety Consequence
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2015 | MERCEDES BENZ | METRIS |
| 2016 | MERCEDES BENZ | METRIS |
| 2017 | MERCEDES BENZ | METRIS |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.