Recall 18V497000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Report Date
20180729
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Affected Vehicles
2 models

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Safety Consequence

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected Vehicles

Year Make Model
2017 MERCEDES BENZ METRIS
2018 MERCEDES BENZ METRIS

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.