Recall 18V800000

ELECTRICAL SYSTEM:SOFTWARE

Report Date
20181113
Component
ELECTRICAL SYSTEM:SOFTWARE
Affected Vehicles
24 models

Defect Description

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Safety Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Affected Vehicles

Year Make Model
2017 VOLVO S90
2017 VOLVO V60
2017 VOLVO V60CC
2017 VOLVO V90
2017 VOLVO V90CC
2017 VOLVO XC40
2017 VOLVO XC60
2017 VOLVO XC90
2018 VOLVO S90
2018 VOLVO V60
2018 VOLVO V60CC
2018 VOLVO V90
2018 VOLVO V90CC
2018 VOLVO XC40
2018 VOLVO XC60
2018 VOLVO XC90
2019 VOLVO S90
2019 VOLVO V60
2019 VOLVO V60CC
2019 VOLVO V90
2019 VOLVO V90CC
2019 VOLVO XC40
2019 VOLVO XC60
2019 VOLVO XC90

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.