Recall 19V290000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Report Date
20190410
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Affected Vehicles
2 models

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Safety Consequence

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Affected Vehicles

Year Make Model
2016 MERCEDES BENZ METRIS
2017 MERCEDES BENZ METRIS

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.