Recall 19V401000

EQUIPMENT

Report Date
20190529
Component
EQUIPMENT
Affected Vehicles
15 models

Defect Description

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Affected Vehicles

Year Make Model
2005 FORD E-450
2006 FORD E-450
2009 CHEVROLET C4500
2009 FORD E-450
2010 FORD E-450
2014 FORD E-350
2014 FORD E-450
2015 FORD F-250
2015 FORD F-450
2016 FORD E-450
2017 FORD E-350
2017 FORD F-450
2017 FORD F-550
2018 FORD F-350
2018 FORD F-550

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.