Recall 19V507000
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety Consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2018 | FREIGHTLINER | SPRINTER 1500 |
| 2018 | FREIGHTLINER | SPRINTER 2500 |
| 2018 | FREIGHTLINER | SPRINTER 3500 |
| 2018 | FREIGHTLINER | SPRINTER 4500 |
| 2018 | MERCEDES BENZ | SPRINTER 1500 |
| 2018 | MERCEDES BENZ | SPRINTER 2500 |
| 2018 | MERCEDES BENZ | SPRINTER 3500 |
| 2018 | MERCEDES BENZ | SPRINTER 4500 |
| 2019 | FREIGHTLINER | SPRINTER 1500 |
| 2019 | FREIGHTLINER | SPRINTER 2500 |
| 2019 | FREIGHTLINER | SPRINTER 3500 |
| 2019 | FREIGHTLINER | SPRINTER 4500 |
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.