Recall 19V565000

ENGINE

Report Date
20190731
Component
ENGINE
Affected Vehicles
8 models

Defect Description

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Safety Consequence

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Remedy

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Affected Vehicles

Year Make Model
2017 PREVOST H3-45
2017 PREVOST X3-45
2018 PREVOST H3-45
2018 PREVOST X3-45
2019 PREVOST H3-45
2019 PREVOST X3-45
2020 PREVOST H3-45
2020 PREVOST X3-45

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.