Recall 19V586000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Report Date
20190809
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Affected Vehicles
4 models

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Safety Consequence

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Affected Vehicles

Year Make Model
2018 MERCEDES BENZ AMG C43
2018 MERCEDES BENZ C 300
2019 MERCEDES BENZ AMG C43
2019 MERCEDES BENZ C 300

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.