Recall 19V587000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Safety Consequence
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2020 | MERCEDES BENZ | GLE 350 |
| 2020 | MERCEDES BENZ | GLE 450 |
| 2020 | MERCEDES BENZ | GLS 450 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.