Recall 19V693000
UNKNOWN OR OTHER
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2018 | MERCEDES BENZ | METRIS |
| 2018 | MERCEDES BENZ | SPRINTER 1500 |
| 2018 | MERCEDES BENZ | SPRINTER 2500 |
| 2018 | MERCEDES BENZ | SPRINTER 3500 |
| 2018 | MERCEDES BENZ | SPRINTER 4500 |
| 2019 | MERCEDES BENZ | METRIS |
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.