Recall 19V722000
STRUCTURE:BODY:DOOR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Safety Consequence
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2017 | WESTERN STAR | 4900 |
| 2017 | WESTERN STAR | 5700 |
| 2018 | WESTERN STAR | 4900 |
| 2018 | WESTERN STAR | 5700 |
| 2019 | WESTERN STAR | 4900 |
| 2019 | WESTERN STAR | 5700 |
| 2020 | WESTERN STAR | 4900 |
| 2020 | WESTERN STAR | 5700 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.