Recall 19V792000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Report Date
20191104
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Affected Vehicles
10 models

Defect Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Safety Consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Affected Vehicles

Year Make Model
2016 WESTERN STAR 4900
2016 WESTERN STAR 5700
2017 WESTERN STAR 4900
2017 WESTERN STAR 5700
2018 WESTERN STAR 4900
2018 WESTERN STAR 5700
2019 WESTERN STAR 4900
2019 WESTERN STAR 5700
2020 WESTERN STAR 4900
2020 WESTERN STAR 5700

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.