Recall 20V068000

COMMUNICATION

Report Date

20200207

Component

COMMUNICATION

Affected Vehicles

11 models

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Safety Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Affected Vehicles

Year	Make	Model
2020	MERCEDES BENZ	AMG C43
2020	MERCEDES BENZ	AMG C63 S
2020	MERCEDES BENZ	AMG CLS53
2020	MERCEDES BENZ	AMG E53
2020	MERCEDES BENZ	AMG GLC63
2020	MERCEDES BENZ	AMG GT63
2020	MERCEDES BENZ	AMG GT63S
2020	MERCEDES BENZ	C 300
2020	MERCEDES BENZ	E 350
2020	MERCEDES BENZ	E 450
2020	MERCEDES BENZ	GLC 300

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.