Recall 20V308000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Report Date
20200527
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Affected Vehicles
14 models

Defect Description

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Safety Consequence

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Affected Vehicles

Year Make Model
2020 THOR DAYBREAK
2020 THOR MOTOR COACH CHATEAU
2020 THOR MOTOR COACH CHATEAU CITATION
2020 THOR MOTOR COACH COMPASS
2020 THOR MOTOR COACH DAYBREAK
2020 THOR MOTOR COACH DELANO
2020 THOR MOTOR COACH FOUR WINDS
2020 THOR MOTOR COACH FOUR WINDS SIESTA
2020 THOR MOTOR COACH FREEDOM ELITE
2020 THOR MOTOR COACH GEMINI
2020 THOR MOTOR COACH QUANTUM
2020 THOR MOTOR COACH SIESTA
2020 THOR MOTOR COACH SYNERGY
2020 THOR MOTOR COACH TIBURON

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.