Recall 20V327000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety Consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | ENTEGRA | QWEST |
| 2019 | JAYCO | MELBOURNE |
| 2019 | JAYCO | MELBOURNE PRESTIGE |
| 2020 | ENTEGRA | QWEST |
| 2020 | JAYCO | MELBOURNE |
| 2020 | JAYCO | MELBOURNE PRESTIGE |
| 2021 | JAYCO | MELBOURNE |
| 2021 | JAYCO | MELBOURNE PRESTIGE |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.