Recall 20V716000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2021 | VOLKSWAGEN | ARTEON |
| 2021 | VOLKSWAGEN | ATLAS |
| 2021 | VOLKSWAGEN | ATLAS CROSS SPORT |
| 2021 | VOLKSWAGEN | GOLF |
| 2021 | VOLKSWAGEN | JETTA |
| 2021 | VOLKSWAGEN | TIGUAN |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.