Recall 20V752000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Report Date
20201204
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Affected Vehicles
8 models

Defect Description

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Safety Consequence

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Affected Vehicles

Year Make Model
2019 E-ONE CYCLONE II
2020 E-ONE COMMERCIAL
2020 E-ONE CYCLONE II
2020 E-ONE CYCLONE N
2020 E-ONE QUEST II
2020 E-ONE TYPHOON
2020 E-ONE TYPHOON N
2021 E-ONE COMMERCIAL

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.