Recall 20V766000

BACK OVER PREVENTION:DISPLAY FUNCTION

Report Date
20201210
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Affected Vehicles
2 models

Defect Description

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Affected Vehicles

Year Make Model
2020 SUBARU LEGACY
2020 SUBARU OUTBACK

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.