Recall 21V058000

COMMUNICATION: AUTO CRASH NOTIFICATION

Report Date

20210205

Component

COMMUNICATION: AUTO CRASH NOTIFICATION

Affected Vehicles

217 models

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety ConsequenFailure of the eCall system may resuFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing t

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Affected Vehicles

2017 2017 2017 2017 AMG GT C 2019 2019 AMG GT S 2019 AMG GT C 2020

Year	Make	Model
2016	MERCEDES BENZ	C300
2016	MERCEDES BENZ	CLA250
2016	MERCEDES BENZ	GLC300
2017	MERCEDES BENZ	AMG C43
2017	MERCEDES BENZ	AMG C63
2017	MERCEDES BENZ	AMG CLA45
2017	MERCEDES BENZ	2017/" class="text-blue-6/amg-cls63/2017/" class="text-blue-600 hover:underline">AMG CLS63
2017	MERCEDES BENZ	/amg-e43/2017/" class="text-blue-600 hover:un2017/" clAMG E43



	/amg-glc43/2017/" class="text-blue-600 hover:un2017/" clAMG GLC43
2017	MERCEDES BENZ	AMG GLE43
2017	MERCEDES BENZ	AMG GLE63
2017	MERCEDES BENZ	AMG GLS63
2017	MERCEDES BENZ	AMG GT
2017	MERCEDES BENZ	AMG GT S
2017	MERCEDES BENZ	AMG S63
2017	MERCEDES BENZ	AMG SL65
2017		2017	MERCEDES BENZ	C300
2017	MERCEDES BENZ		2017	MERCEDES BENZ	CLA250
2017	MERCEDES BENZ	CLS550
2017	MERCEDES BENZ	E300
2017	MERCEDES BENZ	E400
2017	MERCEDES BENZ	E550
2017	MERCEDES BENZ	G550
2017	MERCEDES BENZ	GLA 250
2017	MERCEDES BENZ	GLC300
2017	MERCEDES BENZ	GLE350
2017	MERCEDES BENZ	GLE400
2017	MERCEDES BENZ	GLE550E
2017		MERCEDES BENZ	GLS450
2017	MERCEDES BENZ	GLS550
2017	MERCEDES BENZ	S550
2017	MERCEDES BENZ	S550E
2017	MERCEDES BENZ	S600
2017	MERCEDES BENZ	S65 AMG
2017	MERCEDES BENZ	S650
2017	MERCEDES BENZ	SL450
2017	MERCEDES BENZ	SL550
2017	MERCEDES BENZ	SL63
2017	MERCEDES BENZ	SLC 43 AMG
2017	MERCEDES BENZ	SLC300
2017	MERCEDES-MAYBACH	S550
2017	MERCEDES-MAYBACH	S600
2018	MERCEDES BENZ	AMG C43
2018	MERCEDES BENZ	AMG C63
2018	MERCEDES BENZ	AMG CLA45
2018	MERCEDES BENZ	AMG CLS63
2018	MERCEDES BENZ	AMG E43
2018	MERCEDES BENZ	AMG E63
2018	MERCEDES BENZ	AMG G63
2018	MERCEDES BENZ	AMG G65
2018	MERCEDES BENZ	AMG GLA45
2018	MERCEDES BENZ	AMG GLC43
2018	MERCEDES BENZ	AMG GLC63
2018	MERCEDES BENZ	AMG GLE43
2018	MERCEDES BENZ	AMG GLE63
2018	MERCEDES BENZ	AMG GLS63
2018	MERCEDES BENZ	AMG GT
2018	MERCEDES BENZ	AMG GT C
2018	MERCEDES BENZ	AMG GT R
2018	MERCEDES BENZ	AMG GT S
2018	MERCEDES BENZ	AMG S63
2018	MERCEDES BENZ	AMG S65
2018	MERCEDES BENZ	AMG SL63
2018	MERCEDES BENZ	AMG SL65
2018	MERCEDES BENZ	C 300
2018	MERCEDES BENZ	C 350 E
2018	MERCEDES BENZ	CLA 250
2018	MERCEDES BENZ	CLS 550
2018	MERCEDES BENZ	E 300
2018	MERCEDES BENZ	E 400
2018	MERCEDES BENZ	G550
2018	MERCEDES BENZ	GLA 250
2018	MERCEDES BENZ	GLC 300
2018	MERCEDES BENZ	GLC 350
2018	MERCEDES BENZ	GLE 350
2018	MERCEDES BENZ	GLE 400
2018	MERCEDES BENZ	GLE 550 E
2018	MERCEDES BENZ	GLS 450
2018	MERCEDES BENZ	GLS 550
2018	MERCEDES BENZ	S 450
2018	MERCEDES BENZ	S560
2018	MERCEDES BENZ	SL 450
2018	MERCEDES BENZ	SL 550
2018	MERCEDES BENZ	SLC 300
2018	MERCEDES BENZ	SLC 43 AMG
2018	MERCEDES-MAYBACH	S 560
2019	MERCEDES BENZ	A 220
2019	MERCEDES BENZ	AMG C43
2019	MERCEDES BENZ	AMG C63
2019	MERCEDES BENZ	AMG CLA45
2019	MERCEDES BENZ	AMG CLS53
2019	MERCEDES BENZ	AMG E53
2019	MERCEDES BENZ	AMG E63
2019	MERCEDES BENZ	AMG G63
2019	MERCEDES BENZ	AMG GLA45
2019	MERCEDES BENZ	AMG GLC43
2019	MERCEDES BENZ	AMG GLC63
2019	MERCEDES BENZ	/2019/" class="text-blue-6/amg-gle43/2019/" class="text-blue-600 hover:underline">AMG GLE43
2019	MERCEDES BENZ	2019/" classmercedes-benz/amg-gle63/2019/" class="text-blue-600 hover:underline">AMG GLE63
2019	MERCEDES BENZ	amg-gls63/2019/" class="text-blue-60amg-gls63/2019/" class="text-blue-600 hover:underline">AMG GLS63
2019	MERCEDES BENZ	amg-gt/2019/" class="text-blue-600 hamg-gt/2019/" class="text-blue-600 hover:underline">AMG GT
MERCEDES BENZ

MERCEDES BENZ
MERCEDES BENZ	AMG GT53
MERCEDES BENZ	AMG GT63
2019	MERCEDES BENZ	AMG S63
2019	MERCEDES BENZ	AMG S65
2019	MERCEDES BENZ	AMG SL63
2019	MERCEDES BENZ	AMG SLC 43
2019	MERCEDES BENZ	C 300
2019	MERCEDES BENZ	C 350 E
2019	MERCEDES BENZ	CLA 250
2019	MERCEDES BENZ	CLS 450
2019	MERCEDES BENZ	E 300
2019	MERCEDES BENZ	E 450
2019	MERCEDES BENZ	G 550
2019	MERCEDES BENZ	GLA 250
2019	MERCEDES BENZ	GLC 300
2019	MERCEDES BENZ	GLC 350
2019	MERCEDES BENZ	GLE 350
2019	MERCEDES BENZ	GLE 400
2019	MERCEDES BENZ	GLS 550
2019	MERCEDES BENZ	GLS450
2019	MERCEDES BENZ	S 450
2019	MERCEDES BENZ	S 560 E
2019	MERCEDES BENZ	S560
2019	MERCEDES BENZ	SL 450
2019	MERCEDES BENZ	SL 550
2019	MERCEDES BENZ	SLC 300
2019	MERCEDES-MAYBACH	S 560
2019	MERCEDES-MAYBACH	S 650
2020	MERCEDES BENZ	A 220
2020	MERCEDES BENZ	AMG A35
2020	MERCEDES BENZ	AMG C43
2020	MERCEDES BENZ	AMG C63
2020	MERCEDES BENZ	AMG CLA35
2020	MERCEDES BENZ	AMG CLA45
2020	MERCEDES BENZ	AMG CLS53
2020	MERCEDES BENZ	AMG E53
2020	MERCEDES BENZ	AMG E63
2020	MERCEDES BENZ	AMG G63
2020	MERCEDES BENZ	AMG GLA45
2020	MERCEDES BENZ	AMG GLC43
2020	MERCEDES BENZ	AMG GLC63
2020	MERCEDES BENZ	AMG GLE63
2020	MERCEDES BENZ	AMG GLS63
2020	MERCEDES BENZ	AMG GT
2020	MERCEDES BENZ	amg-gt-c/2020/" class="text-blue-600 hover:u/2020/" class="tex
	AMG GT R
2020	MERCEDES BENZ	AMG GT53
2020	MERCEDES BENZ	AMG GT63
2020	MERCEDES BENZ	AMG S63
2020	MERCEDES BENZ	AMG SL63
2020	MERCEDES BENZ	AMG SLC43
2020	MERCEDES BENZ	C 300
2020	MERCEDES BENZ	C 350 E
2020	MERCEDES BENZ	CLA 250
2020	MERCEDES BENZ	CLS 450
2020	MERCEDES BENZ	E 350
2020	MERCEDES BENZ	E 450
2020	MERCEDES BENZ	G 550
2020	MERCEDES BENZ	GLA 250
2020	MERCEDES BENZ	GLB 250
2020	MERCEDES BENZ	GLC 300
2020	MERCEDES BENZ	GLC 350
2020	MERCEDES BENZ	GLE 350
2020	MERCEDES BENZ	GLE 450
2020	MERCEDES BENZ	GLE 580
2020	MERCEDES BENZ	GLS 450
2020	MERCEDES BENZ	GLS 580
2020	MERCEDES BENZ	S 450
2020	MERCEDES BENZ	S 560
2020	MERCEDES BENZ	S 560 E
2020	MERCEDES BENZ	SL 450
2020	MERCEDES BENZ	SL 550
2020	MERCEDES BENZ	SLC 300
2020	MERCEDES-MAYBACH	S 560
2020	MERCEDES-MAYBACH	S 650
2021	MERCEDES BENZ	AMG C43
2021	MERCEDES BENZ	AMG CLA35
2021	MERCEDES BENZ	AMG CLA45
2021	MERCEDES BENZ	AMG E53
2021	MERCEDES BENZ	AMG E63
2021	MERCEDES BENZ	AMG GLA35
2021	MERCEDES BENZ	AMG GLA45
2021	MERCEDES BENZ	AMG GLB35
2021	MERCEDES BENZ	AMG GLC43
2021	MERCEDES BENZ	AMG GLC63
2021	MERCEDES BENZ	AMG GLE53
2021	MERCEDES BENZ	AMG GLE63
2021	MERCEDES BENZ	AMG GLS63
2021	MERCEDES BENZ	AMG GT43
2021	MERCEDES BENZ	AMG GT53
2021	MERCEDES BENZ	AMG GT63
2021	MERCEDES BENZ	AMG S63
2021	MERCEDES BENZ	C 300
2021	MERCEDES BENZ	CLA 250
2021	MERCEDES BENZ	CLS 450
2021	MERCEDES BENZ	E 350
2021	MERCEDES BENZ	E 350 E
2021	MERCEDES BENZ	E 450
2021	MERCEDES BENZ	GLA 250
2021	MERCEDES BENZ	GLB 250
2021	MERCEDES BENZ	GLC 300
2021	MERCEDES BENZ	GLE 350
2021	MERCEDES BENZ	GLE 350 E
2021	MERCEDES BENZ	GLE 450
2021	MERCEDES BENZ	GLS450
2021	MERCEDES BENZ	GLS580
2021	MERCEDES BENZ	S 560
2021	MERCEDES-MAYBACH	GLS 600

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.