Recall 21V235000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety Consequence
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | FREIGHTLINER | SPRINTER 1500 |
| 2019 | FREIGHTLINER | SPRINTER 2500 |
| 2019 | FREIGHTLINER | SPRINTER 3500 |
| 2019 | FREIGHTLINER | SPRINTER 4500 |
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
| 2020 | FREIGHTLINER | SPRINTER 1500 |
| 2020 | FREIGHTLINER | SPRINTER 2500 |
| 2020 | FREIGHTLINER | SPRINTER 3500 |
| 2020 | FREIGHTLINER | SPRINTER 4500 |
| 2020 | MERCEDES BENZ | SPRINTER 1500 |
| 2020 | MERCEDES BENZ | SPRINTER 2500 |
| 2020 | MERCEDES BENZ | SPRINTER 3500 |
| 2020 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.