Recall 21V268000

ELECTRICAL SYSTEM:SOFTWARE

Report Date
20210419
Component
ELECTRICAL SYSTEM:SOFTWARE
Affected Vehicles
2 models

Defect Description

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Safety Consequence

The rear door may open without the driver's awareness, increasing the risk of injury.

Remedy

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

Affected Vehicles

Year Make Model
2019 PROTERRA CATALYST
2020 PROTERRA CATALYST

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.