Recall 21V305000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Report Date
20210430
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Affected Vehicles
8 models

Defect Description

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

Safety Consequence

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Affected Vehicles

Year Make Model
2013 NORTHSTAR AMBULANCE
2014 NORTHSTAR AMBULANCE
2015 NORTHSTAR AMBULANCE
2016 NORTHSTAR AMBULANCE
2017 NORTHSTAR AMBULANCE
2018 NORTHSTAR AMBULANCE
2019 NORTHSTAR AMBULANCE
2020 NORTHSTAR AMBULANCE

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.