Recall 21V931000
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Safety Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2021 | MERCEDES BENZ | S 580 |
| 2022 | MERCEDES BENZ | EQS 450 |
| 2022 | MERCEDES BENZ | EQS 580 |
| 2022 | MERCEDES BENZ | S 500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.