Recall 21V972000
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety Consequence
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | FREIGHTLINER | SPRINTER 1500 |
| 2019 | FREIGHTLINER | SPRINTER 2500 |
| 2019 | FREIGHTLINER | SPRINTER 3500 |
| 2019 | FREIGHTLINER | SPRINTER 4500 |
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
| 2020 | FREIGHTLINER | SPRINTER 1500 |
| 2020 | FREIGHTLINER | SPRINTER 2500 |
| 2020 | FREIGHTLINER | SPRINTER 3500 |
| 2020 | FREIGHTLINER | SPRINTER 4500 |
| 2020 | MERCEDES BENZ | SPRINTER 1500 |
| 2020 | MERCEDES BENZ | SPRINTER 2500 |
| 2020 | MERCEDES BENZ | SPRINTER 3500 |
| 2020 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.