Report Date
Apr 19, 2021
Component
ELECTRICAL SYSTEM:SOFTWARE
Affected Vehicles
2
Defect Description
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Safety Consequence
The rear door may open without the driver's awareness, increasing the risk of injury.
Remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.