Defect Description
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Safety Consequence
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2020 | CUSTOM TRUCK & BODY WORKS | FORD F-550 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.