Recall 22V189000

STEERING: STEERING WHEEL/HANDLE BAR

Report Date
20220325
Component
STEERING: STEERING WHEEL/HANDLE BAR
Affected Vehicles
21 models

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Safety Consequence

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Affected Vehicles

Year Make Model
2021 MERCEDES BENZ AMG CLS53
2021 MERCEDES BENZ AMG E53
2021 MERCEDES BENZ AMG E63S
2021 MERCEDES BENZ E 350
2021 MERCEDES BENZ E 450
2021 MERCEDES BENZ S 580
2022 MERCEDES BENZ AMG E53
2022 MERCEDES BENZ AMG EQS
2022 MERCEDES BENZ AMG GT43
2022 MERCEDES BENZ AMG GT53
2022 MERCEDES BENZ AMG GT63 S
2022 MERCEDES BENZ AMG SL55
2022 MERCEDES BENZ AMG SL63
2022 MERCEDES BENZ C 300
2022 MERCEDES BENZ CLS 450
2022 MERCEDES BENZ E 350
2022 MERCEDES BENZ E 450
2022 MERCEDES BENZ EQS 450
2022 MERCEDES BENZ EQS 580
2022 MERCEDES BENZ S 500
2022 MERCEDES BENZ S 580

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.