Recall 22V296000

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Report Date
20220503
Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Affected Vehicles
6 models

Defect Description

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

Safety Consequence

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Remedy

Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

Affected Vehicles

Year Make Model
2021 TESLA MODEL S
2021 TESLA MODEL X
2022 TESLA MODEL 3
2022 TESLA MODEL S
2022 TESLA MODEL X
2022 TESLA MODEL Y

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.