Report Date
Mar 25, 2022
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Affected Vehicles
2
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Safety Consequence
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.