Recall 23V177000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Safety Consequence
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2020 | MERCEDES BENZ | GLE 350 |
| 2020 | MERCEDES BENZ | GLE 450 |
| 2020 | MERCEDES BENZ | GLE 580 |
| 2020 | MERCEDES BENZ | GLS 450 |
| 2020 | MERCEDES BENZ | GLS 580 |
| 2021 | MERCEDES BENZ | AMG GLE53 |
| 2021 | MERCEDES BENZ | AMG GLE63 |
| 2021 | MERCEDES BENZ | AMG GLS63 |
| 2021 | MERCEDES BENZ | GLE 350 |
| 2021 | MERCEDES BENZ | GLE 450 |
| 2021 | MERCEDES BENZ | GLS450 |
| 2021 | MERCEDES BENZ | GLS580 |
| 2021 | MERCEDES BENZ | MAYBACH GLS600 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.