Recall 23V204000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety Consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | FREIGHTLINER | SPRINTER 1500 |
| 2019 | FREIGHTLINER | SPRINTER 2500 |
| 2019 | FREIGHTLINER | SPRINTER 3500 |
| 2019 | FREIGHTLINER | SPRINTER 4500 |
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
| 2020 | FREIGHTLINER | SPRINTER 1500 |
| 2020 | FREIGHTLINER | SPRINTER 2500 |
| 2020 | FREIGHTLINER | SPRINTER 3500 |
| 2020 | FREIGHTLINER | SPRINTER 4500 |
| 2020 | MERCEDES BENZ | SPRINTER 1500 |
| 2020 | MERCEDES BENZ | SPRINTER 2500 |
| 2020 | MERCEDES BENZ | SPRINTER 3500 |
| 2020 | MERCEDES BENZ | SPRINTER 4500 |
| 2021 | FREIGHTLINER | SPRINTER 1500 |
| 2021 | FREIGHTLINER | SPRINTER 2500 |
| 2021 | FREIGHTLINER | SPRINTER 3500 |
| 2021 | FREIGHTLINER | SPRINTER 4500 |
| 2021 | MERCEDES BENZ | SPRINTER 1500 |
| 2021 | MERCEDES BENZ | SPRINTER 2500 |
| 2021 | MERCEDES BENZ | SPRINTER 3500 |
| 2021 | MERCEDES BENZ | SPRINTER 4500 |
| 2022 | MERCEDES BENZ | SPRINTER 1500 |
| 2022 | MERCEDES BENZ | SPRINTER 2500 |
| 2022 | MERCEDES BENZ | SPRINTER 3500 |
| 2022 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.