Recall 23V305000

BACK OVER PREVENTION:DISPLAY FUNCTION

Report Date
20230428
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Affected Vehicles
3 models

Defect Description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Affected Vehicles

Year Make Model
2020 FORD EXPLORER
2021 FORD EXPLORER
2022 FORD EXPLORER

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.