Recall 23V733000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Report Date
20231101
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Affected Vehicles
1 models

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

Safety Consequence

A sunroof that closes unexpectedly can increase the risk of injury.

Remedy

Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

Affected Vehicles

Year Make Model
2020 MERCEDES BENZ GLS 580

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.