Recall 23V806000
STRUCTURE:BODY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Safety Consequence
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2021 | FREIGHTLINER | SPRINTER 1500 |
| 2021 | FREIGHTLINER | SPRINTER 2500 |
| 2021 | FREIGHTLINER | SPRINTER 3500 |
| 2021 | FREIGHTLINER | SPRINTER 4500 |
| 2021 | MERCEDES BENZ | SPRINTER 1500 |
| 2021 | MERCEDES BENZ | SPRINTER 2500 |
| 2021 | MERCEDES BENZ | SPRINTER 3500 |
| 2021 | MERCEDES BENZ | SPRINTER 4500 |
| 2022 | MERCEDES BENZ | SPRINTER 1500 |
| 2022 | MERCEDES BENZ | SPRINTER 2500 |
| 2022 | MERCEDES BENZ | SPRINTER 3500 |
| 2022 | MERCEDES BENZ | SPRINTER 4500 |
| 2023 | MERCEDES BENZ | SPRINTER 1500 |
| 2023 | MERCEDES BENZ | SPRINTER 2500 |
| 2023 | MERCEDES BENZ | SPRINTER 3500 |
| 2023 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.