Report Date
May 4, 2023
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Affected Vehicles
1

Defect Description

Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.

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Safety Consequence

Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.

Remedy

Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

Affected Vehicles

Year Make Model
2023 CUSTOM FIRE SPARTAN METROSTAR RT

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.