Recall 24V031000

STRUCTURE:BODY:ROOF AND PILLARS

Report Date
20240119
Component
STRUCTURE:BODY:ROOF AND PILLARS
Affected Vehicles
9 models

Defect Description

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Safety Consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Affected Vehicles

Year Make Model
2011 FORD EXPLORER
2012 FORD EXPLORER
2013 FORD EXPLORER
2014 FORD EXPLORER
2015 FORD EXPLORER
2016 FORD EXPLORER
2017 FORD EXPLORER
2018 FORD EXPLORER
2019 FORD EXPLORER

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.