Recall 24V118000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Report Date
20240216
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Affected Vehicles
8 models
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Safety Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2020 | MERCEDES BENZ | GLE 450 |
| 2020 | MERCEDES BENZ | GLS 450 |
| 2021 | MERCEDES BENZ | GLE 450 |
| 2021 | MERCEDES BENZ | GLS450 |
| 2022 | MERCEDES BENZ | GLE 450 |
| 2022 | MERCEDES BENZ | GLS 450 |
| 2023 | MERCEDES BENZ | GLE 450 |
| 2023 | MERCEDES BENZ | GLS 450 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.