Recall 24V477000
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2021 | POLESTAR | POLESTAR 2 |
| 2022 | POLESTAR | POLESTAR 2 |
| 2023 | POLESTAR | POLESTAR 2 |
| 2024 | POLESTAR | POLESTAR 2 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.