Recall 24V538000
HYBRID PROPULSION SYSTEM
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Safety Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | CHRYSLER | PACIFICA PLUG-IN HYBRID |
| 2020 | CHRYSLER | PACIFICA PLUG-IN HYBRID |
| 2021 | CHRYSLER | PACIFICA PLUG-IN HYBRID |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.