Recall 24V546000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Defect Description
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Safety Consequence
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Remedy
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | MOTIV | F-53 BEV CHASSIS |
| 2019 | MOTIV | F-59 BEV CHASSIS |
| 2020 | MOTIV | F-53 BEV CHASSIS |
| 2020 | MOTIV | F-59 BEV CHASSIS |
| 2021 | MOTIV | E-450 BEV CHASSIS |
| 2021 | MOTIV | F-59 BEV CHASSIS |
| 2022 | MOTIV | E-450 BEV CHASSIS |
| 2022 | MOTIV | F-59 BEV CHASSIS |
| 2023 | MOTIV | E-450 BEV CHASSIS |
| 2023 | MOTIV | F-59 BEV CHASSIS |
| 2024 | MOTIV | E-450 BEV CHASSIS |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.