Recall 24V839000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Defect Description
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Safety Consequence
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2022 | CHEVROLET | EXPRESS |
| 2022 | GMC | SAVANA |
| 2023 | CHEVROLET | EXPRESS |
| 2023 | GMC | SAVANA |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.