Recall 24V930000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety Consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2019 | MERCEDES BENZ | SPRINTER 1500 |
| 2019 | MERCEDES BENZ | SPRINTER 2500 |
| 2019 | MERCEDES BENZ | SPRINTER 3500 |
| 2019 | MERCEDES BENZ | SPRINTER 4500 |
| 2020 | MERCEDES BENZ | SPRINTER 1500 |
| 2020 | MERCEDES BENZ | SPRINTER 2500 |
| 2020 | MERCEDES BENZ | SPRINTER 3500 |
| 2020 | MERCEDES BENZ | SPRINTER 4500 |
| 2021 | MERCEDES BENZ | SPRINTER 1500 |
| 2021 | MERCEDES BENZ | SPRINTER 2500 |
| 2021 | MERCEDES BENZ | SPRINTER 3500 |
| 2021 | MERCEDES BENZ | SPRINTER 4500 |
| 2022 | MERCEDES BENZ | SPRINTER 1500 |
| 2022 | MERCEDES BENZ | SPRINTER 2500 |
| 2022 | MERCEDES BENZ | SPRINTER 3500 |
| 2022 | MERCEDES BENZ | SPRINTER 4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.