Recall 25V082000

BACK OVER PREVENTION:SOFTWARE

Report Date
20250212
Component
BACK OVER PREVENTION:SOFTWARE
Affected Vehicles
6 models

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Affected Vehicles

Year Make Model
2022 VOLKSWAGEN TIGUAN
2023 VOLKSWAGEN ARTEON
2023 VOLKSWAGEN TIGUAN
2024 AUDI Q3
2024 VOLKSWAGEN TIGUAN
2025 AUDI Q3

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.