Recall 25V297000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Report Date
20250508
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Affected Vehicles
2 models

Defect Description

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Safety Consequence

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Affected Vehicles

Year Make Model
2025 RAM 2500
2025 RAM 3500

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.