Recall 25V457000
EQUIPMENT:OTHER:LABELS
Defect Description
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety Consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2025 | MCI | D4520 |
| 2025 | MCI | D45CRT |
| 2025 | MCI | D45CRTLE |
| 2025 | MCI | J3500 |
| 2025 | MCI | J4500 |
| 2026 | MCI | J4500 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.