This Problem Across All Years
The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.
The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.
The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???
The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
My wife weights 109lbs and the passenger airbag turns off regularly. This was reported to Rivian back in July 2022 and there hasn't been a fix provided. I can share a picture of both her in the seat and the airbag light off if this is an option. I'm hearing it reported by other Rivian owners.
My wife weights 109lbs and the passenger airbag turns off regularly. This was reported to Rivian back in July 2022 and there hasn't been a fix provided. I can share a picture of both her in the seat and the airbag light off if this is an option. I'm hearing it reported by other Rivian owners.
The Rivian front passenger seat sensor is set to detect passengers that are >=120 pounds (according to the rivian service center). This setting is WAY too high and prevents the air bags from activating when my 5’5” daughter who weighs 110 pounds sits in the front seat. I have seen the vehicle fail to recognize she is sitting in the seat and is putting her at undue risk of injury. My complaints are: 1) I could not find the activation weight published in their owners manual and therefore assumed my vehicle was defective. This required me bringing my vehicle in for service to find out the 120 pound activation weight. This should be more actively published and owners warned to not let humans weighing less then 120 pounds sit in the front passenger seat. 2) This weight limit is WAY too high. This will prevent many adult humans from being able to safely ride in the front seat.
The Rivian front passenger seat sensor is set to detect passengers that are >=120 pounds (according to the rivian service center). This setting is WAY too high and prevents the air bags from activating when my 5’5” daughter who weighs 110 pounds sits in the front seat. I have seen the vehicle fail to recognize she is sitting in the seat and is putting her at undue risk of injury. My complaints are: 1) I could not find the activation weight published in their owners manual and therefore assumed my vehicle was defective. This required me bringing my vehicle in for service to find out the 120 pound activation weight. This should be more actively published and owners warned to not let humans weighing less then 120 pounds sit in the front passenger seat. 2) This weight limit is WAY too high. This will prevent many adult humans from being able to safely ride in the front seat.