10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 10 of 10
Jan 5, 2026

When it rains, or water is allowed to collect on top of the roof, water seeps in through the hinges of the driver and passenger sun visors. Depending on how much water is allowed to collect, it can trickle in or gush right inside the interior of the vehicle. Not only can it come in thru the sun visor hinges, but water also came out of my center roof console where my hazards and SOS button are at, causing me to worry about a water + electricity issue. Furthermore, the water obviously gets the carpeted floor wet. My truck is in the Van Nuys Rivian service center for the 2nd time for this issue. This is a well known issue on Rivian forums and on the Rivian subreddit.

Jan 5, 2026

When it rains, or water is allowed to collect on top of the roof, water seeps in through the hinges of the driver and passenger sun visors. Depending on how much water is allowed to collect, it can trickle in or gush right inside the interior of the vehicle. Not only can it come in thru the sun visor hinges, but water also came out of my center roof console where my hazards and SOS button are at, causing me to worry about a water + electricity issue. Furthermore, the water obviously gets the carpeted floor wet. My truck is in the Van Nuys Rivian service center for the 2nd time for this issue. This is a well known issue on Rivian forums and on the Rivian subreddit.

Oct 29, 2025

My truck was recently upgraded to software version 2050.38.0. After the upgrade, I drove my truck about 3 miles in about 5 minutes. When I arrived at my destination, I exited the truck to get something out of the rear seat. The rear door was locked; this is normal. I returned to the front seat to unlock the door via the control panel, but the unlock function did not work. The button is in the center touchscreen of the truck. I check the screen on the center console. It appeared the unlock button was disabled due to the information screen from the code update. This screen was not there when I exited the truck. After I acknowledged the screen, the unlock button was working. If I were trying to unlock the doors due to an emergency, this delay would be an issue. I feel the unlock door button should always work. Disabling the button for a verification screen is a safety hazard.

Oct 29, 2025

My truck was recently upgraded to software version 2050.38.0. After the upgrade, I drove my truck about 3 miles in about 5 minutes. When I arrived at my destination, I exited the truck to get something out of the rear seat. The rear door was locked; this is normal. I returned to the front seat to unlock the door via the control panel, but the unlock function did not work. The button is in the center touchscreen of the truck. I check the screen on the center console. It appeared the unlock button was disabled due to the information screen from the code update. This screen was not there when I exited the truck. After I acknowledged the screen, the unlock button was working. If I were trying to unlock the doors due to an emergency, this delay would be an issue. I feel the unlock door button should always work. Disabling the button for a verification screen is a safety hazard.

Aug 21, 2025

I was shifting my truck from park to reverse when the shift handle snapped off. There was no warning and I had just driven the vehicle a couple hours earlier. The truck only has 13k miles on it.

Aug 21, 2025

I was shifting my truck from park to reverse when the shift handle snapped off. There was no warning and I had just driven the vehicle a couple hours earlier. The truck only has 13k miles on it.

Sep 5, 2024

The horn in the car is very weak and not heard by 3d party when used. Had several occurrences when I needed to use the horn and the 3d party never mentioned it. It is a by far weaker than any other of my cars.

Sep 5, 2024

The horn in the car is very weak and not heard by 3d party when used. Had several occurrences when I needed to use the horn and the 3d party never mentioned it. It is a by far weaker than any other of my cars.

Apr 20, 2023

I picked up this vehicle brand new from a Rivian service center. On the way home after approximately 90 miles, the screens lit up with a message saying Critical Battery Issue: Service Vehicle Immediately. In addition to the warnings on the console, there was a very loud beeping sound that did not stop. My understanding of the issue from speaking to Service and reading forums is that there is a software issue interacting with the battery which can cause this issue and eventually the vehicle to brick. It could cause a safety issue because in my case, it happened out of nowhere and forced me to pull over to the side of the road to protect myself and my family and the vehicle. In attempts to tow it to the service center, we also discovered that it was not possible to place the car in neutral which made it difficult to place on the tow truck. Had the car shut down entirely, I am not sure what the option would have been. To the best of my knowledge, Service has not officially diagnosed or determined the issue with my vehicle. Some of the information I have provided comes from research in online forums where others were encountering this problem at least back in 2022. It concerns me that there is still an issue especially as this was a brand new car and this manufacturer is attempting to ramp up production. It seems plausible there could be many more cars on the road soon and many/all contain this issue. There were no indications whatsoever before the message and noise began and I was driving down the highway at a normal and constant rate of speed.

Apr 20, 2023

I picked up this vehicle brand new from a Rivian service center. On the way home after approximately 90 miles, the screens lit up with a message saying Critical Battery Issue: Service Vehicle Immediately. In addition to the warnings on the console, there was a very loud beeping sound that did not stop. My understanding of the issue from speaking to Service and reading forums is that there is a software issue interacting with the battery which can cause this issue and eventually the vehicle to brick. It could cause a safety issue because in my case, it happened out of nowhere and forced me to pull over to the side of the road to protect myself and my family and the vehicle. In attempts to tow it to the service center, we also discovered that it was not possible to place the car in neutral which made it difficult to place on the tow truck. Had the car shut down entirely, I am not sure what the option would have been. To the best of my knowledge, Service has not officially diagnosed or determined the issue with my vehicle. Some of the information I have provided comes from research in online forums where others were encountering this problem at least back in 2022. It concerns me that there is still an issue especially as this was a brand new car and this manufacturer is attempting to ramp up production. It seems plausible there could be many more cars on the road soon and many/all contain this issue. There were no indications whatsoever before the message and noise began and I was driving down the highway at a normal and constant rate of speed.