2003 SATURN ION Power Train Problems

57 complaints about Power Train

57
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (57)

Aug 2, 2020

MY KEY SWITCH DOESN'T ALLOW ME TO REMOVE MY KEY WHEN I'M IN PARKED AND MY TRANSMISSION STRANDS AT TIMES AND MY CAR DOESN'T START ALL THE TIME WHEN I TRY TO START IT I HAVE TO SIT AND WAIT AWHILE BEFORE IT STARTS AGAIN I COULD BE SITTING IN THE DRIVE THRU ON PARKED WAITING TO TRAVEL AGAIN ON TH HE MAIN ROADWAY

Mileage: 139,000

Aug 20, 2016

I WAS DRIVING AND MY TRANSMISSION I BOUGHT FROM GM ONLY 14 MONTHS AGO WENT OUT. IT WAS REMANUFACTURED AND THE PART COST ME 5,513.63 DOLLARS. I ONLY DROVE APPROXIMATELY 9,000 MILES AND THEY SAID IT WAS 12 MO. OR 1 YEAR SO THEY CAN'T HELP ME. I WOULD EXPECT A REMANUFACTURED TRANSMISSION TO LAST MORE THAN 9000 MILES AND ASKED IF I WAS THE FIRST TO HAVE FAILURE AT SO LOW MILEAGE AND HE REPLIED YES. I FEEL I'VE BEEN CHEATED AS A CONSUMER. GM PARTS TOLD ME THAT PART IS COVERED 3 YEARS OR 36,000 MILES HOWEVER CUSTOMER SERVICE SAID THAT'S WRONG. I WAS ONLY AT 14 MONTHS WHEN IT WENT OUT AND AT 9000 MILES IT IS SO UNFAIR BECAUSE IT IS SUPPOSE TO BE LIKE A BRAND NEW TRANSMISSION. ALL GM IS ABOUT IS MAKING MONEY AND NOT ABOUT THE SATISFACTION OF THEIR CUSTOMERS. CAR WAS IN MOTION WHEN IT WENT OUT.

Mileage: 104,065

Aug 8, 2016

TL* THE CONTACT OWNS A 2003 SATURN ION EQUIPPED WITH A MANUAL TRANSMISSION. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION FAILED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR. THE CONTACT STATED THAT THE CLUTCH PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO SHIFT INTO GEAR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

May 13, 2016

WHEN I AM DRIVING, MY CAR WILL SUDDENLY SEEM TO SLIP OUT OF GEAR, THE RPM'S WILL CONTINUE TO RISE WHILE THE CAR STARTS TO SLOW DOWN AND CAN NO LONGER ACCELERATE. I THEN HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART TO "RESET" THE CAR AND IT SEEMS TO DRIVE NORMAL AGAIN. THIS USUALLY HAPPENS AT HIGHER SPEEDS, LIKE WHILE I'M DRIVING ON THE INTERSTATE, BUT CAN AND HAS HAPPENED AT LOWER SPEEDS AS WELL. I HAVE TWO CHILDREN AND AM EXPECTING ANOTHER CHILD IN JULY AND NO LONGER FEEL SAFE DRIVING THIS VEHICLE. I FEEL THAT THIS SHOULD BE A SAFETY RECALL GIVEN THE LARGE AMOUNT OF PEOPLE WHO HAVE HAD THE SAME OR SIMILAR PROBLEMS WITH THE TRANSMISSION IN THESE CARS. THIS HAPPENED EARLIER TODAY, BUT HAS HAPPENED ON A REGULAR BASIS FOR OVER A YEAR.

Mileage: 158,990

Nov 4, 2015 Crash

MY CAR FEELS LIKE A DEATH TRAP. TO START OFF WITH ONLY ONE OF MY WINDSHIELD WIPER MOTORS WORK . WHEN I FIRST BOUGHT THE CAR FROM A SINGLE INDIVIDUAL THE PASSENGER SIDE WIPER APPEARED TO SHAKE A LITTLE MORE THAN THE DRIVER SIDE. AS IF IT WAS WORKING A LITTLE HARDER TO KEEP UP WITH THE OTHER WIPER.. AND THEN LESS THAN A MONTH AFTER PURCHASING VEHICLE IT STOPPED WORKING ALL TOGETHER. NOW I ONLY HAVE THE DRIVER SIDE WIPER THAT I USE. ALSO WHEN I GO TO TURN ON THE BLINKER, GO OVER A RAILROAD TRACK, MAKE A TURN IORN VEHICLE, OR SOMETIMES JUST SITTING STILL. THE WIPER WILL START WORKING WITHOUT ME HAVING TURNNED IT ON. AT FIRST IT WOULD JUST COME ON FOR 3 OR 4 SWIPES AND THEN AUTOMATICALLY STOP AGAIN. BUT NOW ITS DOING IT MORE FREQUENTLY AND SOMETIMES IT WILL NOT STOP SWIPPING WHICHIS VERY AGGRAVATING CAUSING SCRATCHES ON MY WINDSHIELD AND WEARING MY ONE WIPER DOWN FASTER THAN IT SHOULD BE. ALONG WITH THESE PROBLEMS MY CAR HAS ALSO BEEN IDLEING EXTREMLY HIGH UPON CRANKING AND WHILE CHANGING GEARS IT ACTS AS IF IT GETS STUCK BETWEEN 1RST 2CD AND 3RD. ALSO WHEN I TRY TO INCREASE SPEED FOR PASSING OR TO MAKE TURNS IT SOMETIMES JUST CAUSES IT TO BOG DOWN MORE INSTEAD OF INCREASING MY SPEED IT SOUNDS AS IF ITS GONNA BLOW UP THE ENGINE.

Jan 14, 2015

COMING TO A STOP IN HEAVY TRAFFIC ALARMS AND LIGHTS WENT OFF, THE CAR LOST POWERING AND WOULDN'T GO INTO GEAR FINALLY WHEN THE GEAR ENGAGED IT WOULD ONLY STAY IN FIRST GEAR. LUCKILY WE WERE ABLE TO PULL OFF THE BUSY HIGHWAY AND GET SAFELY TO THE SIDE OF THE ROAD WITH NO ACCIDENTS OR INJURIES. *TR

Mileage: 136,000

Dec 29, 2014

I RECEIVED A LETTER FROM SATURN TODAY 12/29/2014 WITH THE LETTER STATING DECEMBER 2014. IN THE LETTER IT STATES THE FOLLOWING " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE'S TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE "LOCK" POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK. IF THIS OCCURS, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER WITHOUT DEPRESSING THE MANUAL RELEASE PLUNGER LOCATED ON THE UNDERSIDE OF THE STEERING COLUMN AS DESCRIBED IN THE OWNERS MANUAL. A KEY LEFT IN THE ACCESSORY POSITION FOR AN EXTENDED PERIOD OF TIME MAY RESULT IN SEVERE BATTERY DRAIN AND A POSSIBLE NO START CONDITION. *TR

Mileage: 157,280

Oct 20, 2014

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO TURN TO THE ON POSITION AND THE TRANSMISSION FAILED TO SHIFT INTO PARK FROM REVERSE OR DRIVE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO SHIFT INTO PARK AND REMOVE THE KEY. THE CONTACT HAD TO WIGGLE THE KEY BACK AND FORTH, APPLY FORCE TO THE SHIFTER AND TURN THE WHEEL BACK AND FORTH TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFTER AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

Oct 20, 2014

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO TURN TO THE ON POSITION AND THE TRANSMISSION FAILED TO SHIFT INTO PARK FROM REVERSE OR DRIVE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO SHIFT INTO PARK AND REMOVE THE KEY. THE CONTACT HAD TO WIGGLE THE KEY BACK AND FORTH, APPLY FORCE TO THE SHIFTER AND TURN THE WHEEL BACK AND FORTH TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFTER AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

Sep 9, 2014

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE KEY BECAME LODGED IN THE IGNITION SWITCH CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE BITSI CABLE FAILED AND AS A RESULT, THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,341. UPDATED 12/9/14*CN THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 03/03/15

Mileage: 114,341

Jul 29, 2014

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED AND WAS UNABLE TO SHIFT GEARS. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

May 18, 2014

PERIODICALLY THE SATURN WILL LUNGE FWD WILL STOPPED OR EVEN DRIVING THE RPMS SPIKE WHILE DRIVING. BREAKS WILL NOT STOP THIS ISSUE. I'VE PUT MY CAR IN THE DITCH TO MISS MAJOR WRECKS ..THIS HAS BEEN GOING ON FOR YRS. ALSO THE LOSING POWER WHEN TURNING HAS HAPPENED BUT NOT AS MUCH AS THE ACCELERATOR STICKING. BOUGHT A NEW CAR JUST FOR MY KIDS TO BE IN THEY AREN'T ALLOWED IN THE DEATH TRAP SATURN. WISH SOMEONE WOULD INVESTIGATE THESE PROBLEMS BECAUSE THEY KEEP GETTING WORSE AS THE YRS GO BY. HAVE HAD THE VEHICLE SINCE IT WAS NEW..WOULD EVEN BE WILLING TO SHOW ANYONE THESE PROBLEMS IF THEY WOULD SIT IN THIS DEATH WARRANT. *JS

Feb 19, 2014

ON 4 SEPARATE OCCASIONS (DIFFERENT DATES, MOST RECENT WERE 1-26-2014 & 2-19-2014) ENGINE REVVED AND CAR ACCELERATED BY ITSELF WITHOUT GAS PEDAL DEPRESSED. MOST SERIOUS OCCURRENCE, CAR ACCELERATED, BRAKES HAD NO EFFECT (PUSHED TO THE FLOOR), RAN RED LIGHT, WENT OFF ROAD, SLAMMED TRANSMISSION INTO PARK TO STOP. SHUT OFF CAR, THEN STARTED IT AGAIN, AND IT RAN NORMAL. TOOK CAR TO MECHANIC. NO COMPUTER CODES. NOTHING MECHANICAL WAS FOUND TO BE WRONG. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE DUE TO THE INEVITABILITY OF A COLLISION WITH SOMETHING OR SOMEONE. *TR

Mileage: 189,000

Jul 16, 2013

I AM NOT SURE IF THE POWER TRAIN IS THE TRANSMISSION, BUT THIS CAR WILL DOWNSHIFT ON ITS OWN, CAUSING IT TO LOOSE SPEED INCREDIBLY FAST ALMOST TO THE POINT OF STOPPING. I FOUND OUT THERE WAS A RECALL ON THIS TRANSMISSION, BUT GM NOW SAYS THERE WAS NOT. EVEN THOUGH WHEN I FIRST CALLED, THE GENTLEMAN THAT ANSWERED SAID THAT THE SYMPTOMS FIT THE RECALL STATS. WHEN I WAS ABLE TO TALK WITH THE PERSON THAT WAS HANDLING THE CLAIM, SHE SAID IT WAS PAST 8 YEARS, AND THEY COULD NOT FIX THE RECALLED PROBLEM. I HAVE HAD MORE THAN ONE GARAGE, AND TRANSMISSION COMPANY TELL ME THAT THIS TRANSMISSION IS ON A RECALL, JUST BY CHECKING THE VIN #. GM NOW REFUSES TO FIX IT AND DENIES SAYING IT WAS ON RECALL. THE AUTO DEALER I BOUGHT IT FROM SAYS THEY CAN'T DO ANYTHING ABOUT IT, EVEN THOUGH THEY HAVE SOLD OTHER SATURNS, SAME YEAR. I SPOKE WITH THE GIRL THERE THAT "ENTERS THE VINS INTO THE SYSTEM TO SEE IF THERE IS A RECALL ON THE CAR"...AND SHE KNEW NOTHING ABOUT THIS CAR, ALTHOUGH IT HAS 4 OTHER RECALLS LISTED FOR THIS YEAR AND MODEL. OTHER IMPORTANT FACTS, I FIRST CALLED A LOCAL SATURN DEALER, AND THEY BLEW ME OFF SAYING IT WAS JUST "STUCK" (THE TRANSMISSION) I KEPT DRIVING IT THINKING I WAS WRONG IT WAS STUCK LIKE THEY SAID, WHATEVER THAT MEANT. IT GOT WORSE, I ENDED UP CALLING GM AS REFERRED TO BY MANY GARAGES AND AUTO PARTS STORES, AND THEY ACKNOWLEDGED THE RECALL ON TRANNY, THEN FLIPPED IT AROUND . WHILE DRIVING THIS CAR WHETHER IT IS ON THE HIGHWAY OR A STREET, IT WILL SUDDENLY ALMOST STOP WITHOUT HITTING THE BREAKS, AS IT WILL DOWNSHIFT ON ITS OWN. THIS ALMOST CAUSED MORE THAN ONE ACCIDENT. THE CAR CANNOT BE DRIVEN, I WAS NEVER TOLD ABOUT THIS PROBLEM WHEN I BOUGHT THE CAR. *TR

Mileage: 100,000

May 6, 2013

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND SEEKS VEHICLE REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE BACKED THE VEHICLE OUT OF THE GARAGE, AND PUT THE GEAR IN DRIVE, THE VEHICLE WOULD NOT GO FORWARD. THE CONSUMER BACKED THE VEHICLE BACK IN TO THE GARAGE. THE NEXT DAY HE TRIED IT, AND THE VEHICLE WENT FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. FROM SEPTEMBER 2012, UNTIL JANUARY 2013, THE CONSUMER HAD PROBLEMS WITH THE VEHICLE GOING FORWARD. EACH TIME, IT WOULD WORK AGAIN AFTER LETTING THE VEHICLE SIT FOR AWHILE. THEN ON FEBRUARY 23, 2013, THE VEHICLE WOULD NOT GO INTO REVERSE. AFTER LETTING THE VEHICLE SIT FOR ABOUT FOUR HOURS, THE SHIFTING WORKED. AFTER DRIVING THREE BLOCKS, THE VEHICLE STOPPED AND THE SHIFTING WENT OUT AGAIN. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP. THE REPAIR SHOP INFORMED THE CONSUMER THE TRANSMISSION HAD FAILED AND THE PARTS ALONE WOULD COST $3,982.58.

Sep 23, 2011

2003 SATURN ION . CONSUMER WRITES IN REGARDS TO VEHICLE RECALL ISSUES *TGW THE CONSUMER STATED THE VEHICLE WAS PURCHASED NEW AND SHE WAS NEVER INFORMED OF A RECALL REGARDING THE BODY CONTROL MODULE WHICH SHE WAS HAVING PROBLEMS WITH. THE CONSUMER STATED THE PROBLEM FIRST STARTED WHEN THE DRIVER SIDE WINDOW DROPPED WHEN SHE CLOSED THE DOOR. THEN IT WOULD NOT STAY UP. THEN HALF OF THE DASH WENT BLACK. THE NEXT WINDOW WOULD GO UP AND DOWN ON ITS OWN WITH NO CONTACT OF ANY TYPE. THEN THE CONTROLS TO THE ELECTRIC WINDOWS STOPPED WORKING COMPLETELY AND THE ELECTRONIC LOCK/OPENING DEVICE WOULD NOT OPEN THE DOORS ANY LONGER OR LOCK THE TRUNK. THE CONSUMER WAS INFORMED SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST. THE CONSUMER ALSO STATED THERE WAS ALSO A PROBLEM WITH THE TRANSMISSION. THE VEHICLE DID NOT REACT TO BEING IN PARK, SO THEREFORE, SHE HAD DIFFICULTY REMOVING THE KEYS FROM THE IGNITION. THE O2 SENSOR AND THE IGNITION SWITCH HAD TO BE REPLACED. THE CONSUMER STATED THE TRANSMISSION WAS NEVER PROPERLY REPLACED. ON ONE OCCASION, THE VEHICLE STALLED AND THE STEERING LOCKED UP. *JB

Aug 24, 2011

MY SATURN ION HAS DEVELOPED A TRANSMISSION PROBLEM AND I CALLED GM AND RECEIVED A SPECIAL REQUEST NUMBER AND 48 HOURS LATER WAS CONTACTED AND AFTER ANSWERING A FEW QUESTIONS I WAS TOLD THAT MY CAR DID NOT QUALIFY FOR ANYTHING. THE REASON THEY GAVE WAS BECAUSE THE CAR HAS A SALVAGE TITLE. I HAD THE CAR INSPECTED BY THE STATE OF MN AND NOW HAVE A PRIOR SALVAGE TITLE. THE DAMAGE TO THE CAR WAS COSMETIC AND HAS NOTHING TO DO WITH THE POOR TRANSMISSION THAT GM SOLD TO THE PUBLIC. SINCE THEN I HAVE HEARD NOTHING BUT BAD NEWS STORIES ABOUT THIS TRANSMISSION--SOMEONE NEEDS TO BE ACCOUNTABLE.

Mileage: 105,000

Jun 1, 2011

I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE POWER STEERING LAMP CAME ON AND THE POWER STEERING FAILED. AFTER PULLING TO THE SIDE OF THE ROAD, AND TURNING THE VEHICLE OFF, I RESTARTED THE VEHICLE AND THE POWER STEERING WAS RESTORED FOR ABOUT 20 MINUTES. THE DAYS FOLLOWING THIS, I ENCOUNTERED SEVERAL POWER STEERING FAILURES UNTIL I HAD THE POWER STEERING BOX REPLACED ON MAY 10, 2011. I RESEARCHED THE INTERNET AND FOUND MANY OTHER 2003 SATURN ION'S OWNERS HAD EXPERIENCED THE SAME FAILURE. I CONTACTED A GM REPRESENTATIVE AND ASKED FOR REIMBURSEMENT. I WAS TOLD THAT THERE WAS NO RECALL FOR THE POWER STEERING FOR MY YEAR AND MAKE OF CAR. I HAD ALSO COMPLAINED ABOUT MY TRANSMISSION BECAUSE I HAD DECLINED REPAIRS ON MY POWER STEERING. WINEGARDEN PONTIAC INFORMED ME THAT THEY WOULD NOT FURTHER CHECK THE CAUSE OF TRANSMISSION PROBLEMS BECAUSE THE POWER STEERING FAILURE PRESENTED A SAFETY CONCERN. I HAD THE POWER STEERING BOX REPLACED AT A COST OF $537.94 MINUS THE $127.00 DIAGNOSIS FEE! I STRONGLY FEEL THAT A RECALL SHOULD BE IN PLACE FOR THE POWER STEERING FAILURE, AND ALL WHO HAD THE PROBLEM CORRECTED OUT OF POCKET, SHOULD BE REIMBURSED AT GM'S EXPENSE. THE POWER STEERING FAILURE HAS CONTRIBUTED TO AN ACCIDENT IN HOUSTON TEXAS! I WOULD NOT LIKE TO HAVE HUMAN LIFE LOST BEFORE THIS PROBLEM IS GIVEN SERIOUS CONSIDERATION! UPDATED 06/08/11 *BF

Mileage: 76,889

Jan 11, 2011

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE AND ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE EVENTUALLY STARTED AFTER SEVERAL ATTEMPTS. SHE TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER INFORMED HER THAT SHE NEEDED TO REPLACE THE STARTER. THE VEHICLE WAS REPAIRED. SHE ALSO STATED THAT THE KEY WAS GETTING STUCK INSIDE OF THE IGNITION WHICH MADE IT IMPOSSIBLE TO TURN THE VEHICLE OFF OR REMOVE THE KEY FROM THE CYLINDER. THE VEHICLE WAS INSPECTED FOR THAT FAILURE AND INFORMED HER THAT SHE NEEDED TO REPLACE THE IGNITION SWITCH. INSTEAD OF REPLACING THE IGNITION SWITCH DUE TO COST THEY OPTED TO REPROGRAM THE KEY SO THAT SHE COULD REMOVE IT NO MATTER WHAT GEAR THE VEHICLE WAS IN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 2/23/11 *CN ACCORDING TO THE SERVICE INVOICE, THE VEHICLE NEEDED A NEW SHIFTER WHICH WAS CAUSING THE KEY TO BECOME STUCK IN THE IGNITION. UPDATED 06/20/11

Mileage: 70,000

Jul 20, 2010

WAS STOPPED AT A RED LIGHT; WHEN IT TURNED GREEN, CAR DID NOT ACCELERATE. HAD TO BE PUSHED OFF TO SIDE OF ROAD; TURNED CAR OFF, THEN RE-STARTED IT. IT DROVE A SHORT DISTANCE, THEN HAD NO POWER, BUT WAS ABLE TO COAST SAFELY TO SIDE OF ROAD. CAR WAS TOWED TO GAS STATION. MECHANIC CHECKED FLUID LEVEL WAS GOOD AND DID NOT HAVE BURNT SMELL. TRIED TO START CAR AGAIN - MADE LOW WINDING NOISE AND WOULD NOT GO INTO GEAR. WHEN GAS PEDAL WAS PRESSED, THE SPEEDOMETER MOVED. MECHANIC SAID IT NEEDS NEW TRANSMISSION. CAR HAS 90,000 MILES. *TR

Mileage: 90,000

Jun 28, 2010

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE ACCELERATING ONTO A HIGHWAY AT 40 MPH, THE VEHICLE BEGAN TO ABNORMALLY DECELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE A DIAGNOSTIC TEST INDICATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THEY WOULD GET BACK WITH THE CONTACT TO DETERMINE IF ANY ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,085.

Mileage: 74,085

Jun 6, 2010

TRANSMISSION FAILURE. THERE WAS A SAFETY ALERT LETTER ISSUED NOVEMBER OF 2009 FOR 2003 SATURN ION OWNERS WITH STIPULATIONS CLAIMING THAT THE CAR HAD TO BE IN SERVICE FOR 5 YEARS OR LESS TO BE ABLE TO HAVE THE PART REPAIRED AT NO COST. NO ONE FALLS UNDER THIS CRITERIA CONSIDERING THAT THIS ALERT WAS SENT OUT IN NOVEMBER OF 2009, REFER TO SAFETY ALERT #09280. MY CAR HAS 55,000 MILES ON IT AND A TRANSMISSION IS NOT AN EXPENSE THAT A SATURN CUSTOMER SHOULD HAVE TO BE PAYING IN MY OPINION. THEY DO OFFER A 50% OFF DEAL WHERE THEY TAKE CARE OF HALF THE COST. IT'S A $5000 JOB AND HALF IS $2500, STILL A VERY HIGH COST FOR A PROBLEM THAT SHOULD HAVE BEEN CONSIDERED A RECALL. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND TO HAVE THIS PROBLEM ON A CAR THAT I HAVE A CAR PAYMENT ON. PLEASE ASSIST THE SATURN OWNERS IN FINDING OUT HOW THIS DID NOT BECOME A RECALL. SO MANY PEOPLE ARE HAVING THIS ISSUE AND IT SEEMS UNFAIR TO HAVE TO PAY MORE MONEY FOR A DEFECT IN THE SATURN ION AND VUE'S TRANSMISSION. THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER. *TR

Mileage: 55,000

May 6, 2010

I WAS AT A STOP SIGN AND MY CLUTCH PEDAL DISCONNECTED FROM ITS SOCKET JUST AS I WAS ABOUT TO BEGIN DRIVING. *TR

Mileage: 59,000

Apr 13, 2009

I WAS DRIVING MY 2003 SATURN ION2 WITH 4 CYL AND VTI TRANSMISSION WITH 71,000 MILES TO WORK AND IT FELT LIKE IT WENT INTO NEUTRAL AND THEN SLOWED TO A STOP. I WAS ALMOST REAR-ENDED AND WAS STRANDED ON A BUSY HIGHWAY. IT TURNS OUT MY VTI TRANSMISSION IS DEFECTIVE, THERE IS A CLASS ACTION LAW SUIT AGAINST GM FOR IT, AND IT IS FOLLOWING THE SETTLEMENT BEFORE IT HAS BEEN RULED UPON BY THE JUDGE. THEY ARE COVERING 75% OF THE REPAIR BECAUSE I AM THE SECOND OWNER. IF I WAS THE ORIGINAL OWNER, THEY WOULD HAVE COVERED 100%. I PURCHASED THE CAR FROM THE DEALER WHERE IT WAS ORIGINALLY SOLD AND IT WAS A CERTIFIED USED CAR. I WAS HAVING TRANSMISSION NOISES AFTER I BOUGHT THE CAR AND IN REQUESTING THE SERVICE RECORDS, I FOUND OUT THAT THE PREVIOUS OWNER HAD TRANSMISSION PROBLEMS AND WORK WAS DONE FOR THEM. I BROUGHT THE CAR IN AND THEY ALSO DID A REPAIR ON MY TRANSMISSION (THIS WAS PRIOR TO IT HAVING 36,000 MILES AND WAS STILL COVERED UNDER THE FACTORY WARRANTY). I'M TRYING TO FIGURE OUT WHY THERE HAS NOT BEEN A RECALL ON THIS TRANSMISSION WHEN ALL YOU HAVE TO DO IS DO A GOOGLE SEARCH FOR SATURN VTI TRANSMISSION PROBLEMS AND YOU WILL FIND THOUSANDS OF PEOPLE THAT HAVE HAD PROBLEMS. THE 75% REPAIR STILL LEAVES ME PAYING $1,150 AND MY CAR IS WORTH VERY LITTLE BECAUSE ALL THE CAR COMPANIES KNOW ABOUT THE PROBLEM, WHICH HAS DEVALUED THE CAR. THE WORST PART OF THIS IS THAT THEY ARE PUTTING IN THE VERY SAME DEFECTIVE TRANSMISSION AND AGAIN THE GOOGLE SEARCH REVEALS THEY GO BAD AGAIN AND AGAIN AND AGAIN. CAN THE NHTSA PLEASE HELP ME AND THE THOUSANDS OF OTHER SATURN OWNERS WITH THIS PROBLEM? THIS TRANSMISSION NEEDS TO BE RECALLED. *TR

Mileage: 71,000

Jan 23, 2009

DOES NOT CRANK, DOES NOT START IN COLD WEATHER & LEAVES YOU STRANDED. *TR

Mileage: 30,000

Aug 30, 2008

2003 SATURN TRANSMISSION FAILED TO WORK PROPERLY WITH AROUND 69000 AND SATURN REFUSED TO HONOR MY WARRANTY ON MY CAR. *TR

Mileage: 69,000

Jul 7, 2008

FAILED TRANSMISSION. *TR

Mileage: 23,000

May 6, 2008

WHILE DRIVING MY 2003 SATURN ION 3 THE MOTOR WILL STALL OUT AND LOOSE POWER WHILE DRIVING IT SEEMS LIKE THE TRANSMISSION SLIPS AND A NEW ONE WAS PUT IN AND IT STILL DOES THE SAME THING. WHILE DRIVING ON HIGHWAY IT DOES THIS. *TR

Mileage: 90,025

Mar 3, 2008

2003 SATURN ION III DISENGAGES IN THE MIDDLE OF TRAFFIC AS IF GEARS HAVE SLIPPED INTO NEUTRAL AT SPEEDS FROM BETWEEN 20 AND 60 MPH, SO THAT THERE IS NO FORWARD MOVEMENT SUDDENLY AND THEN RE-ENGAGES. ALMOST REAR-ENDED SEVERAL TIMES ALSO CAR WILL NOT START IF TURNED OFF FOR A SHORT TIME AND KEY LOCKS IN IGNITION. GEARS WERE RE-CALIBRATED AND IGNITION REPLACED, BUT PROBLEMS CONTINUE. *TR

Mileage: 2,000

Jan 12, 2007

WILL DRIVING DOWN THE ROAD THE TRANSMISSION IN MY SATURN ION LVL 3 SLIPS AND I HAVE TO LET MY FOOT OFF THE GAS AND THEN KICK THE GAS PEDAL FOR IT TO GO INTO GEAR. IT DOES THIS ALL THE TIME WHEN I AM DRIVING IT. ALSO WHEN I GO TO PARK THE CAR, I PUT IT IN PARK AND PULL UP THE EMERGENCY BRAKE AND I GO TO REMOVE THE KEY AND IT WILL ONLY GO AS FAR AS ACC MODE. IT WILL NOT RELEASE. I HAVE TO WAIT 20 TO 30 MINUTES UNTIL IT RELEASES AUTOMATICALLY. I HAVE READ ONLINE THIS IS A KNOWN PROBLEM WITH SATURNS AND I HAVE BEEN TOLD THAT THEY WILL NOT FIX IT. IT DOES THIS ALMOST EVERY SINGLE DAY. *NM

Mileage: 51,500

Sep 15, 2006

SINCE WE PURCHASED THIS VEHICLE BRAND NEW IN 2003, THE TRANSMISSION HAS SLIPPED OCCASIONALLY UPON NORMAL ACCELERATION. WE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AT OUR REGULAR MAINTENANCE APPOINTMENTS, AND THEY TOLD US THAT THIS WAS THE NORMAL FUNCTIONING OF THE TRANSMISSION. FAST-FOWARD 3 YRS, 40,000 MILES, AND THE PROBLEM HAS BECOME A THREAT TO THE SAFETY OF THOSE DRIVING IN AND AROUND THE VEHICLE. WHEN ATTEMPTING TO MAKE A TURN OUT OF A PARKING LOT ONTO A MAJOR ROAD, THE CAR ROLLED DOWN THE HILL INTO THE ROAD, BUT IT WOULD NOT MOVE ANY FARTHER ONCE ON A FLAT SURFACE. I AM LUCKY THAT NO ONE WAS COMING TOO CLOSE OR FAST BEHIND ME, OR MY VEHICLE WOULD HAVE BEEN A SUDDEN, UNAVOIDABLE ROADBLOCK FOR SURE. THIS ALSO HAPPENED WHILE I WAS ATTEMPTING TO MAKE A LEFT HAND TURN WITH HEAVY ONCOMING TRAFFIC. PEOPLE WERE SOMEHOW ABLE TO AVOID MY CAR, ALTHOUGH IT WAS A MAJOR HAZARD TO SAFETY. THESE WERE TERRIFYING EXPERIENCES, AND I IMMEDIATELY DROPPED MY CAR OFF AT THE DEALERSHIP THAT NIGHT (I HAPPENED TO BE DOWN THE ROAD FROM THE DEALER WHEN THESE EVENTS OCCURRED). ACCORDING TO THE DEALERSHIP, THE TRANSMISSION FLUID WAS VERY DARK, FLUID PUMP SEVERELY DAMAGED, AND THE 2ND GEAR CLUTCH AND COAST ASSEMBLY "BURNED UP". THE TRANSMISSION, PUMP, GEARS, CLUTCHES, AND TORQUE CONVERTER WERE REPLACED AT A COST OF $1250, WHICH THEY CLAIMED WAS A GREAT DEAL FOR US, AS THIS WAS CLAIMED TO BE A $5500 JOB. I APPRECIATE THEIR EFFORTS AND ATTEMPT TO RECTIFY THE SITUATION, HOWEVER I AM STILL DISAPPOINTED IN THE LACK OF QUALITY CONTROL, AND THE APPARENT LACK OF RESEARCH AND DEVELOPMENT IN THE ENGINEERING OF THIS VEHICLE. NO ONE EXPECTS TO NEED TO REPLACE A TRANSMISSION IN A CAR WITH 40,000 MILES. MY LIFE WAS PUT AT RISK BECAUSE OF A MANUFACTURING ERROR IN THIS VEHICLE, AND I HOPE THAT THE THE NHTSA TAKES THE NECESSARY ACTIONS TO PREVENT MORE LIVES FROM BEING PUT AT RISK OR LOST DUE TO THIS ERROR.

Apr 10, 2006

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE REVVED AT A HIGH RATE FOLLOWED BY A SUDDEN DECREASE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC PERFORMED A DIAGNOSTIC AND ROAD TESTED WHICH INDICATED A NEW TRANSMISSION WAS NEEDED. THE MECHANIC REPLACED THE AUTOMATIC TRANSMISSION AND REBUILT THE TORQUE CONVERTER, WHICH CORRECTED THE PROBLEM. THE CONTACT INSISTED THAT THE TRANSMISSION WAS DEFECTIVE FROM THE FACTORY. THE VEHICLE WAS 3 YEARS OLD. THE CONTACT HAD THE TRANSMISSION REPLACED. HAD TO PAY OUT-OF-POCKET EXPENSES IN THE AMOUNT OF $2,136.00. UPDATED ON 05/18/2006. *AK UPDATED 06/15/06. *JB

Mileage: 46,000

Mar 7, 2006

THIS HAS HAPPENED TWICE IN EXACTLY THIRTEEN MONTHS THE FIRST TIME WAS ON FEBRUARY 3, 2005. I ADJUSTED MY POWER DRIVERS SIDE MIRROR WHILE DRIVING HOME AT NIGHT ON HIGHWAY 61 AND HEARD A POP AND ALL MY LIGHTS INCLUDING HEADLIGHTS AND DASH LIGHTS WENT OUT . MY FOUR WAY SAFETY FLASHERS ALSO WOULD NOT WORK I WAS DRIVING IN COMPLETE DARKNESS WHILE TRAVELING APPROXIMATELY 67 MPH THIS INCIDENT OCCURRED ALMOST IDENTICALLY LAST YEAR WHILE DRIVING IN TOWN APPROXIMATELY 25 MPH ADJUSTED MIRROR HEARD A POP AND ALL LIGHTS WENT OUT. LUCKILY IN BOTH INCIDENTS NO ONE HIT ME FROM BEHIND DUE TO THE FACT THEY COULDN'T SEE ME UNTIL IT WAS TOO LATE. NO ONE WAS KILLED OR INJURED BUT THAT WAS JUST PURE LUCK .. LAST YEARS INCIDENT I HAD MY CAR TOWED TO SATURN AND THEY DETERMINED THAT THE BCM FUSE WAS BAD THEY REPLACED FUSE. OBVIOUSLY THEY DID NOT GET TO THE ROOT OF THE PROBLEM YOU WOULD THINK YOU CAN ADJUST YOUR POWER MIRROR WITHOUT HAVING ALL LIGHTS SHUT OFF INCLUDING DASH LIGHTS .. ONCE YOU PUT THE VEHICLE INTO PARK YOU CANNOT TURN IT OFF COMPLETELY THE KEY WILL ONLY GO AS FAR AS THE ACCESSORY POSITION AND CANNOT BE REMOVED. THE ENGINE WILL RUN YOU JUST CAN'T MOVE THE VEHICLE. SOMEHOW I DO NOT THINK THEY CORRECTED THE PROBLEM ENTIRELY WHEN THEY REPLACED THE FUSE. IT SEEMS TO ME YOU SHOULD NOT BLOW A BCM FUSE EVERY THIRTEEN MONTHS EXACTLY TO THE DAY. IT IS SUCH A POTENTIALLY FATAL PROBLEM THE CONSEQUENCES ARE TERRIFYING. MY 2003 SATURN ION-3 CAN NOT BE THE ONLY CAR OUT THERE WITH THIS HAPPENING ESPECIALLY TWICE IN THIRTEEN MONTHS. *JB

Mileage: 45,470

Feb 23, 2006

I HAVE A 2003 SATURN ION THAT IS HAVING SHIFTING PROBLEMS. THE CAR HAS 52,000 MILES ON IT, AND IT IS OUT OF WARRANTY, MY DAUGHTER ORIGINALLY HAD THE CAR, AND DROVE IT, WITHOUT ME KNOWING SHE WAS HAVING PROBLEMS WITH IT SHIFTING. ALSO THERE SEEMS TO BE A VIBRATION IN THE FRONT END. I AM TAKING IT IN FOR EVALUATION. I HAVE HAD IT IN SEVERAL TIMES FOR THE TRANSMISSION, BUT THEY COULDN'T FIND ANYTHING WRONG. I DON'T UNDERSTAND GM NOT DOING SOMETHING ABOUT THESE TRANSMISSION PROBLEMS. ALSO THE SEAT BELT LOCKS AND YOU CAN'T GET OUT OF IT. THIS IS A REAL SAFETY ISSUE AND I HOPE THE ADDRESS IT. YOU LITERALLY HAVE TO CRAWL OUT OF THE BELT. *JB

Mileage: 37,000

Feb 9, 2006

2003 ION HAS HAD BLOWER FAN, CLUTCH SWITCH, CYLINDER CABLE HOOD LATCH, BRAKE LIGHT BULB, WIPER MODULE ALL REPLACED WITH IN MONTHS APART FROM EACH OTHER. *TS THE ROTORS WERE WARPED AND THE TAIL LAMP FAILED. *JB

Jul 28, 2005

DT: THE CONSUMER STATED TRANSMISSION HAS NEVER WORKED PROPERLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, THEY STATED COULD DUPLICATE THE PROBLEM. THE PROBLEM WAS DUPLICATED ONCE, AND THE TRANSMISSION MODULE WAS REPLACED. THE CONSUMER HAS GONE THROUGH 1-800- MY- LEMON, AND SINCE THAT, THE DEALERSHIP WAS NOT WILLING TO HELP HER ANYMORE. THE MANUFACTURER WAS CONTACTED, AND THEY ALSO CLAIM ED IT COULD NOT BE T BE DUPLICATED, SO THEY COULD NOT HELP. THERE HAVE BEEN MULTIPLE THINGS WRONG WITH THE VEHICLE; THE GAS GAUGE AND OTHER THINGS. THE CONSUMER DID HAVE THE WORK ORDERS AND COULD SEND IN THAT INFORMATION. THE TRANSMISSION WOULD GO UP TO HIGH RPMS. IT WOULD JERK, AND ALMOST SHUT OFF. IT HAPPED ON STRAIGHT ROADS AS WELL AS HILLS. *AK

Mileage: 800

Mar 2, 2005

DRIVER NOTICED THAT THE TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION WAS ADJUSTED ON MORE THAN ONE OCCASION. HOWEVER, DRIVER INFORMED THE MECHANIC THAT THE PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK THE CONSUMER STATED THAT THE ENGINE TAKES 2-5 MINUTES FOR IT TO IDLE DOWN FROM 2500 RPM'S. THE CONSUMER STATED THAT THE DEFOSTER ON THE PASSENGER SIDE FAILED. THE CONSUMER STATED THAT THE HOOD WOULD NOT ALWAYS CLOSE PROPERLY.

Mileage: 303,000

Jan 16, 2005

ALMOST FROM DAY ONE, THE TRACTION CONTROL DOES NOT TURN OFF. THE DEALER SAYS THEY HOOKED UP A COMPUTER TO SEE IF IT TURNED OFF AND THEY SAID IT DOES, BUT, AS SOON AS I LEFT THE DEALER, I HIT THE BUTTON TO TURN OFF THE TRACTION CONTROL AND I SPUN THE TIRES AND THE TRACTION CONTROL KICKED ON AND THE CAR HAD NO POWER PULLING OUT INTO TRAFFIC. YET THE DEALER SAYS THERE IS NOTHING WRONG. *NM

Mileage: 150

Jan 4, 2005

WHILE ON LOCAL INTERSTATE HIGHWAY, THE SATURN ION 3 QUAD COUPE AUTOMATIC TRANSMISSION BEGAN TO SLIP. THE RPMS REACHED ABOUT 6,000 WHILE TRYING TO MAINTAIN THE SPEED AND PULL OVER TO THE RIGHT. AFTER A BRIEF FULL STOP (WHILE IN DRIVE), THE TRANSMISSION ENGAGED PROPERLY AND DID NOT SLIP. UPON TAKING THE NEXT EXIT, THE CAR WAS PLACED INTO PARK AND WAS IDLING. EXITING THE VEHICLE, THERE WAS A STRONG BURNING SMELL WHICH WAS QUITE SIMILAR TO A CLUTCH SLIPPING IN A MANUAL TRANSMISSION. NO FLUIDS WERE SEEN DRIPPING AND THERE WAS NO COSMETIC DAMAGE. THE CAR WOULD NOT RETURN TO DRIVE. DESPITE PRESSING THE BRAKE AS REQUIRED, THE CAR WAS 'LOCKED' INTO PARK. A STRANGE CLICK WAS HEARD FROM THE AREA NEAR THE TRUNK RELEASE BUTTON. THIS WAS DIFFERENT FROM THE NORMAL CLICK THAT IS HEARD WHEN THE BRAKE IS DEPRESSED IN PARK. HE VEHICLE WAS SHUT OFF AND THEN RESTARTED. THE CAR WOULD PROPERLY ENTER DRIVE AND THE ABNORMAL CLICK WAS NOT PRESENT.THE LOCAL SATURN DEALER REPLACED THE "INPUT" AND "OUTPUT" FILTERS IN THE TRANSMISSION PER DIRECTION OF SATURN CORPORATION. TRANSMISSION HAS NOT SLIPPED AGAIN SINCE THIS REPAIR. *AK

Mileage: 18,000

Dec 14, 2004

TRANSMISSION: WHILE DRIVING 25 MPH VEHICLE FROZE. CONSUMER COULD NOT GO BACKWARD OR FORWARD. SHE HAD THIS PROBLEM SEVERAL TIMES IN THE PAST. CONTACTED THE DEALER, BUT THE PROBLEM STILL EXISTS. *AK

Mileage: 14,000

Sep 22, 2004

THE TRANSMISSION ON MY SATURN ION QUAD COUPE INTERMITTENTLY DISENGAGES OR FAILS TO ENGAGE WHEN I STEP ON THE GAS. THIS IS DANGEROUS BECAUSE IF IT DOES NOT ENGAGE WHILE I AM PULLING INTO TRAFFIC I COULD BE HURT. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE CONCERN, BUT ACKNOWLEDGED THERE WAS A PROBLEM WITH THESE TRANSMISSIONS AND A "FIX" WOULD BE OUT SOMETIME IN THE FUTURE. I HAD PREVIOUSLY RECEIVED ON OWNER NOTIFICATION LETTER RE THIS ISSUE (IMPLYING THAT THE TRANSMISSIONS WOULD BE REPLACED IF THERE WAS A PROBLEM.) WHEN I CALLED THE COMPANY TO DISCUSS MY CONCERNS, THE DEALER'S RESPONSE THAT NOTHING COULD BE DONE, AND THE OWNER NOTIFICATION LETTER CONTENTS, THE RESPONSE WAS ESSENTIALLY THAT IF THE DEALER CANNOT DUPLICATE THE CONCERN, THERE IS NO PROBLEM--ESSENTIALLY, THEY SAID SOMETHING BAD HAS TO HAPPEN BEFORE THEY WILL TAKE ACTION, AND THE DEALER DOESN'T HAVE TIME TO DRIVE THE CAR UNTIL THEY CAN DUPLICATE THE CONCERN. I THINK IT'S WRONG AND THEY SHOULD FIX THE PROBLEM. THIS HAPPENS AT LEAST 2X PER DAY, NEVER IN THE SAME PLACE, NO RHYME OR REASON TO IT.*AK

Mileage: 16,000

Jul 14, 2004

CAR HESITATES WITH NO WARNING WHEN TAKING OFF FROM STOP. ALMOST REAR ENDED. ALSO ALMOST STRUCK FROM SIDE IN INTERSECTION.*AK

Mileage: 4,945

Jun 18, 2004

WHEN MAKING TURNS, PARTICULARLY RIGHT TURNS, MY WIFE'S NEW SATURN ION QUAD COUPE, LOSES POWER AND HESITATES AFTER IT GETS THE TURN PARTIALLY COMPLETED. THIS HAPPENS INTERMITTENTLY ABOUT ONCE A WEEK SO IT IS TOUGH TO DUPLICATE BUT IT HAS CAUSED HER TO BE NEARLY HIT SEVERAL TIMES BY ON COMING TRAFFIC. THE DEALERSHIP STATES THIS IS THE WAY THE VTI TRANSMISSION IS DESIGNED TO WORK SO THERE IS NOTHING TO FIX. SATURN IN SPRING HILL DID NOT DENY THIS WAS HOW THE TRANSMISSION WAS DESIGNED TO WORK. I ASKED IF THERE WERE ANY SERVICE BULLETINS THAT WOULD FIX THIS AND THEY SAID NONE WOULD ACTUALLY FIX THIS PROBLEM AND THEY HAD NO IDEA HOW TO FIX IT. THEY ALSO REFUSED TO PROVIDE A WRITTEN RESPONSE TO MY CERTIFIED RETURN RECEIPT LETTER EVEN THOUGH I SPECIFICALLY REQUESTED A WRITTEN RESPONSE. PEOPLE ARE TAKING THEIR CARS TO INDEPENDENT TRANSMISSION SHOPS TO BE FIXED. SATURN IS REIMBURSING SOME OF THESE CHARGES BUT THEY CALL IT STRICTLY A "CUSTOMER SATISFACTION ISSUE". COMPLAINTS 10049664 AND 10049638 SOUND VERY SIMILAR. I WOULD SUGGEST THAT YOU REQUEST THAT SATURN PROVIDE ALL COMPLAINTS FILED WITH THEM ABOUT THE VTI TRANSMISSION, ESPECIALLY WHERE INDEPENDENT SHOPS DID REPAIRS. THOSE OWNERS/INDEPENDENT SHOPS COULD PROBABLY PROVIDE A WEALTH OF INFO ABOUT VTI TRANSMISSION PROBLEMS. I THINK YOU WILL FIND THIS IS A SAFETY PROBLEM AND A RECALL IS WARRANTY. *AK

Mileage: 100

Jan 15, 2004

I BOUGHT A 2003 SATURN ION 3 MARCH 17, 2003. WITHIN 2 WEEKS THE CAR HAD A CRACKED CYLINDER WITH COOLANT LEAKING INTO THE ENGINE. SATURN CORP. RECALLED THE CAR. THE PURCHASE OF [XXX] WAS CANCELED 4/17/03 AND I PURCHASED A 2ND 2003 SATURN ION 3, [XXX], ON 4/17/03. THE 2ND CAR FROM THE BEGINNING HAD TRANSMISSION PROBLEMS SHIFTING BETWEEN GEARS, JERKING UP AND DOWN FROM 30 MPH TO 70 MPH, KICKS WHEN STARTED, RATTLES LOUDLY IN REVERSE, AND STEERING PROBLEMS COMING OUT OF TURNS. THE CAR HAS BEEN IN SERVICE 4 TIMES (BUMPER TO BUMPER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 1,984

Jan 2, 2004

WHEN TIRES SPIN TRANSMISSION DISCONNECTS. THEN. VEHICLE HAS TO BE TOWED. THIS NORMALLY HAPPENS WHEN IT IS SNOWING. ALSO, STEERING WHEEL TURNS FROM LEFT TO RIGHT ON ITS OWN.*AK

Dec 29, 2003

I PURCHASED MY 2003 SATURN ION IN JANUARY 2003. IT HAS BEEN A NIGHTMARE. THE VEHICLE HAS BEEN INTO THE DEALERSHIP A TOTAL OF 6 TIMES AND A GRAND TOTAL OF 18 DAYS IN SERVICE. THE TRANSMISSION DOWNSHIFTS WHEN I TRY TO ACCERLERATE. THE SERVICE TECHS AT SATURN HAVE BEEN ABLE TO DUPLICATE THIS PROBLEM SEVERAL TIMES. THEY HAVE RECALIRBERATED AND REPLACE THE TRANSMISSION; HOWEVER THE VEHICLE IS STILL DOWN SHIFTING WHEN ACCERLERATING. I AM TERRIFIED THAT I WILL BE HIT BECAUSE OF THIS PROBLEM. IT HAS NOW GOTTEN TO THE POINT THAT IT WILL STOP FOR A FEW SECONDS WHEN THE FAILURE OCCURS AND THEN TAKE OFF AGIAN. THIS IS VERY DANGEROUS. THEY SHOULD NOT BE ABLE TO SELL VEHICLES WITH DEFECTS. I HAVE FILED A COMPLIANT WITH THE BBB AND CURRENTLY HAVE A CASE PENDING. I WANT TO BE REFUNDED IN FULL FOR THIS VEHICLE.*AK

Mileage: 2,000

Dec 14, 2003

I BOUGHT A ION QUAD COUPE IN JULY OF THIS YEAR. I HAD A PROBLEM WITH THE CAR NOT MOVING WHEN PLACED INTO GEAR. THEY WORKED ON THE TRANSMISSION AND REPLACED SOME PARTS. THE NEWLY REBUILT TRANMISSION STIL SLIPS AND HAS A HARD SHIFTING FEELING. I BROUGHT IT IN 3 TIMES BEFORE IT WAS ACTUALLY FIXED, AND STILL NEED TO GO BACK. THIS SEEMS TO BE A SAFETY ISSUE. WHAT IF IT WAS TO NOT DRIVE WHEN PULLING OUT INTO TRAFFIC, OR FAIL WHEN I WAS DRIVING. IT HAS BEEN OVER A WEEK SINCE I BROUGHT IT IN AND THE DEALERSHIP WILL NOT GIVE ME PAPERWORK ON MY CAR. I DONT EVEN KNOW WHAT PARTS WERE EXACTLY REPLACED. PAPERWORK IS MISSING FROM OVER 2 WEEKS AGO FROM THE 2ND VISIT. *AK

Mileage: 6,365

Dec 12, 2003

THE TWO SATURN 2003 IONS I HAVE DRIVEN (INCLUDING MY CURRENT VEHICLE) HAVE A TRANSMISSION PROBLEM WHERE, WHEN ENGAGING IN THIRD GEAR, THE TRANSMISSION WILL "FREEWHEEL" FOR SEVERAL SECONDS BEFORE ENGAGING WITH A LURCH. THE PROBLEM CAN BE CREATED BY ACCELERATING AROUND A CORNER WHILE THE TRANSMISSION IS SHIFTING FROM SECOND TO THIRD. THE CARS WERE MANUFACTURED IN MARCH/APRIL, 2003. *AK

Mileage: 10,600

Dec 12, 2003

MY SATURN ION QUAD COUPE IS EXPERIENCING A TRANSMISSION PROBLEM. WITHOUT WARNING AND FOR NO APPARENT REASON, THE TRANSMISSION WILL SLIP, SHAKE VIOLENTLY, AND AT TIMES COMPLETELY DISENGAGE, RESULTING IN A COMPLETE LOSS OF ACCELERATION. THIS HAS MANIFESTED ITSELF ON SEVERAL OCCASIONS, MOST NOTABLY WHEN TURNING INTO TRAFFIC LAST WEEK. I PULLED INTO TRAFFIC AND THE TRANSMISSION ENGAGED, THEN SUBSEQUENTLY DISENGAGED FOR ABOUT 2 SECONDS. I WAS NEARLY HIT BY SEVERAL VEHICLES, WHICH HAD TO TAKE UNSAFE EVASIVE ACTIONS TO AVOID PLOWING INTO ME. I AM VERY CONCERNED THAT THIS PRESENTS A SIGNIFICANT SAFETY HAZARD TO THE VEHICLE OCCUPANTS. I HAVE NOTICED THAT I AM NOT THE ONLY INDIVIDUAL THAT HAS EXPERIENCED THIS PROBLEM, AND THAT BEING SAID, SINCERELY URGE YOU TO OPEN A DEFECT INVESTIGATION TO SOLVE THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE. ALSO, THIS MAY NOT BE RELATED, BUT THE TRANSMISSION MAKES A GRINDING NOISE BETWEEN 1100 AND 1300 RPM DURING DECELERATION , A METAL GRINDING NOISE.*AK

Mileage: 1,000

Dec 8, 2003

MY 2003 SATURN ION DOWN SHIFTS ON ME WHEN I TRY TO ACCELERATE. IT IS GETTING CONSISTENTLY WORSE AND HAS GOTTEN TO THE POINT THAT IT WILL STOP FOR A SECOND AND THEN TAKE OFF AGAIN. SATURN HAS BEEN UNABLE TO FIX THIS PROBLEM. A TECH HAS TEST DROVE THE VEHICLE WITH ME AND SEEN IT HAPPEN FIRST HAND. STILL ON RESOLVED. MY VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 4 TIMES SINCE I BOUGHT IT. I HAVE FILED A COMPLAINT WITH THE BBB AND AM CURRENTLY TRYING TO LEMON LAW IT.*AK

Mileage: 3,000

Nov 17, 2003

PURCHASE SATURN ION III IN MARCH. TRANSMSSION HAD HARD SHIFT THEN SLIP PROBLEM ALMOST IMMEDIATELY. *LA

Sep 23, 2003

WHILE DRIVING TRANSMISSION DOES NOT ENGAGE PROPERLY, CAUSING VEHICLE TO STALL. *AK

Sep 23, 2003

I PURCHASED MY 2003 SATURN ION QUAD 3 ON 6-12-2003. I'VE HAD NOTHING BUT PROBLEMS WITH IT SINCE THE BEGINNING. THE TRANSMISSION SLIPS CONSTANTLY. A TECH FROM SPRING HILL SAYS THIS IS NORMAL FOR THIS TYPE OF TRANSMISSION. TRYING TO TURN LEFT IN FRONT OF ONCOMING TRAFFIC IS A NIGHTMARE. THIS CAR IS IN THE SHOP AS WE SPEAK. THE REAR QUARTER PANEL IS CRACKED AND BEING REPLACED. THE REAR BUMPER IS BEING PAINTED BECAUSE OF SCRATCHES FROM THE TRUNK RUBBING. THE FRONT BUMPER IS BEING PAINTED BECAUSE OF RUNS IN THE PAINT. NONE OF THE BODY PANELS SEEM TO MATCH UP. THEY'RE ATTEMPTING TO FIX A POPPING NOISE IN THE FRONT END. THEY'RE REPLACING THE DR SIDE GLASS BECAUSE IT IS SEVERELY SCRATCHED. IT SOMETIMES RUNS ROUGH AT FIRST CRANK.

Mileage: 3

Aug 4, 2003

MY 2003 SATURN ION, WAS DELIVERED ON DECEMBER 3,2002. THIS WAS MY SECOND SATURN. AFTER ABOUT A 1000 MILES THE TRANSMISSION STARTED TO SLIP. I TOOK IT TO THE DEALER AND THEY REPLACED THAT TRANSMISSION. ANOTHER 1000 MILES AND THE TRANSMISSION STARTED TO SLIP AGAIN. I HAVE BEEN BACK AND FORTH 4 TIMES SINCE THEN AND THEY STILL HAVE NOT FIXED IT.*AK

Jul 20, 2003

MY DAUGHTER BOUGHT A SATURN ION III. SHE HAS RECENTLY HAD TROUBLE WITH HER AUTOMATIC TRANSMISSION. SATURN HAS ACKNOWELDGED A HARD SHIFTING PROBLEM FROM 2ND TO 3RD, BUT SINCE A HIGH NUMBER OF VEHICLES EXHIBIT THIS PROBLEM, AND THEY DON'T KNOW WHAT IS CAUSING IT, IT IS BEING CONSIDERED NORMAL OPERATION. MY DAUGHTER'S CAR EXHIBITED THIS PROBLEM, BUT IT HAS NOW BEGUN TO BE A WAY MORE SERIOUS CONCERN BECAUSE IT WILL COMPLETELY SLIP, (LOSE ALL POWER), FOR WHAT SEEMS TO BE AN EVER INCREASING LONGER INTERVAL AND MORE FREQUENTLY. SHE HAS HAD THIS HAPPEN WHILE TRYING TO MAKE A LEFT HAND TURN WITH ONCOMING TRAFFIC. SHE NOW TRIES TO AVOID ANY SITUATION AT LOW SPEEDS THAT MIGHT CAUSE HER INJURY, (SHE TRIES TO MAKE AS MANY RIGHT HAND TURNS TO GET TO AND FROM WORK AS POSSIBLE). SATURN HAS HAD TWO SERVICE EMPLOYEES WITNESS THE PROBLEM, ALBEIT IN A STRAIGHT LINE DRIVING SITUATION. THEY STILL REFUSE TO REPAIR/REPLACE OR ADMIT A PROBLEM BEYOND THE HARD SHIFTING. MY DAUGHTER LIVES IN MESA, AZ. HER PHONE NUMBER IS [XXX], AND NAME IS [XXX]. I MENTION MESA BECAUSE OF THE UNUSUAL STREETS THERE. THE MAJORITY OF MAIN CITY STREETS ARE SIX LANES WIDE WITH 45MPH SPEED LIMITS. THAT IS A VERY SCARY SCENARIO TO BE MAKING A LEFT HAND TURN IN AND LOSE POWER.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 4,225

Jul 4, 2003

MARCH 22, 2003 I PURCHASED AN SATURN ION 3. WITHIN THE 1ST THE WEEK THERE WAS PROBLEMS STARTING THE CAR. THE CAR WAS IN FOR SERVICE 2 TIMES IN 2 WEEKS. FINALLY THE ENGINE LIGHT STARTED FLASHING (3RD TIME). SUPPOSEDLY THE CAR WAS FIXED. 3 DAYS LATER THE DEALER'S SERVICE DEPARTMENT CALLED ME AT SATURN CORP.'S REQUEST TO IMMEDIATELY RETURN THE CAR AS THE ENGINE COULD BLOW UP. THE ENGINE HAD A CRACKED CYLINDER WHICH CAUSED COOLANT TO LEAK INTO THE ENGINE WITH ABOUT 650 MILES. ALSO, ANOTHER SATURN ION WITH 2500 MILES WAS SITTING IN THE DEALER'S LOT WITH A CRACKED CYLINDER IN THE ENGINE. I WAS RELEASED FROM THE SALE ON APRIL 17, 2003. I TOOK A 2ND SATURN ION 3 ON APRIL 17, 2003. THIS CAR HAS JERKY STEERING PROBLEMS COMING OUT OF TURNS AND SEVER TRANSMISSION PROBLEMS. THE CAR KICKS WHEN TURNING ON THE IGNITION, ENGINE GETS RACKETING WHEN PUT INTO REVERSE, WHEN CHANGING GEARS - KICKS, SLIDES, AND WILL SURGE, AND BOUNCE THROUGH GEARS BETWEEN 30 MPH TO ABOVE 70 MPH. THE SERVICE MANAGER SAID, "ALL THE IONS DRIVE THIS WAY. THERE'S NOTHING WRONG WITH THE CAR". THIS CAR HAS BEEN IN FOR SERVICE 4 TIMES. EACH TIME THE CAR IS RETURNED WORSE THAN THE TIME BEFORE.*AK

Jul 4, 2003

MARCH 22, 2003 I PURCHASED AN SATURN ION 3. WITHIN THE 1ST THE WEEK THERE WAS PROBLEMS STARTING THE CAR. THE CAR WAS IN FOR SERVICE 2 TIMES IN 2 WEEKS. FINALLY THE ENGINE LIGHT STARTED FLASHING (3RD TIME). SUPPOSEDLY THE CAR WAS FIXED. 3 DAYS LATER THE DEALER'S SERVICE DEPARTMENT CALLED ME AT SATURN CORP.'S REQUEST TO IMMEDIATELY RETURN THE CAR AS THE ENGINE COULD BLOW UP. THE ENGINE HAD A CRACKED CYLINDER WHICH CAUSED COOLANT TO LEAK INTO THE ENGINE WITH ABOUT 650 MILES. ALSO, ANOTHER SATURN ION WITH 2500 MILES WAS SITTING IN THE DEALER'S LOT WITH A CRACKED CYLINDER IN THE ENGINE. I WAS RELEASED FROM THE SALE ON APRIL 17, 2003. I TOOK A 2ND SATURN ION 3 ON APRIL 17, 2003. THIS CAR HAS JERKY STEERING PROBLEMS COMING OUT OF TURNS AND SEVER TRANSMISSION PROBLEMS. THE CAR KICKS WHEN TURNING ON THE IGNITION, ENGINE GETS RACKETING WHEN PUT INTO REVERSE, WHEN CHANGING GEARS - KICKS, SLIDES, AND WILL SURGE, AND BOUNCE THROUGH GEARS BETWEEN 30 MPH TO ABOVE 70 MPH. THE SERVICE MANAGER SAID, "ALL THE IONS DRIVE THIS WAY. THERE'S NOTHING WRONG WITH THE CAR". THIS CAR HAS BEEN IN FOR SERVICE 4 TIMES. EACH TIME THE CAR IS RETURNED WORSE THAN THE TIME BEFORE.*AK