2004 SATURN ION Air Bags Problems

The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

Mileage: 230,000

Airbags did not deploy

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF RECALL AND DURING AN AUTO ACCIDENT AIRBAGS DID NOT DEPLOY. *LD *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. AT THE TIME OF THE CRASH, THE SEAT BELT DETACHED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

CAR WENT FOR RECALL 7/7/14 ABOUT 3 TIMES AFTER THE FIRST RECALL I CONTACT GENERAL MOTOR TO ASK WHAT HAVE HAPPEND WHY TYHE CAR NEED TO GO BACK IN AGAIN FOR THE SECOND RECALL CHEVROLET SAYD THAT THEY DID NOT PERFOM THE JOB RIGHT ONCE AGAIN I CONTACT GENERAL MOTOR IN DECEBER THEY SEND ME A LETTER TELLING ME AND COMES BACK WITH THE SAME PROBLEMS DRIVING THE CAR IN THE FREEWAY CAR STOP COULD NOT GET OUT BECAUSE CAR LOCK ME INSIDE THE KEY DID NOT WANT TO COME OUT AFTER THE RECALLS THE CAR STILL HAVE PROBLEMS WITH THE IGNITION

TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE STALLED AND CAME TO A SUDDEN STOP AS THE CONTACT ATTEMPTED TO EXIT THE FREEWAY. THE VEHICLE ROLLED OVER TWO TIMES AND LANDED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

VEHICLE WAS INVOLVED IN CAR ACCIDENT SHORTLY BEFORE RECALL WAS ISSUED. CUSTOMER NEEDS ASSISTANCE IN GETTING THIS MATTER RESOLVED. *TA THE CONSUMER LOST CONTROL OF THE VEHICLE, IT SLID AND ROLLED OVER TWICE AND LANDED UPSIDE DOWN. ALSO, THE AIR BAG DID NOT DEPLOY. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14153000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WAS ON WAY HOME CAR STARTED GOING TO THE RIGHT AND WHEN TRIED TO CORRECT IT CAR WOULDN'T TURN LEFT KEPT GOING INTO A TREE AND CAR IS NOW DAMAGED. OVER TWO MONTHS AGO GM SENT OUT SOMEBODY TO LOOK AT CAR THIS WAS AROUND OCTOBER 15 AND HAVE NOT HEARD A WORD BACK FROM ANYBODY. WHICH ISN'T A SURPRISE BECAUSE THE ACCIDENT HAPPENED SEPTEMBER 13 AND WE WERE GIVEN THE RUN AROUND FROM THE BEGINNING. APPOINTMENTS MADE AND NOT KEPT, PHONE CALLS TRANSFERRED FROM ONE PERSON TO ANOTHER ALL WITH DIFFERENT ANSWERS AND RESPONSES. MY QUESTION TO YOU IS WHEN IS SOMEBODY GOING TO CONTACT US AND GIVE US SOME ANSWERS? I TOOK THE CAR IN FOR THE FIRST CALL BACK AND HAD NO PROBLEMS BUT THIS IS RIDICULOUS, NOT ONLY HAS NOTHING BEEN DONE OR SAID BUT THE AIR BAGS DIDN'T EVEN GO OFF BUT THE CAR HAD TO BE TOWED AWAY AND THE ADJUSTER YOU SENT OUT SAID HE DIDN'T KNOW WHY AS WE WERE TOLD IT WAS BECAUSE IT WAS BETWEEN THE CENSORS. I WASN'T BORN YESTERDAY BUT DIDN'T SAY ANYTHING WAS WAITING FOR THE REPORT. STILL WAITING, I KNOW WE LIVE IN A RURAL AREA BUT THREE MONTHS IS A LITTLE LONG TO WAIT DON'T YOU THINK? *TR

Mileage: 64,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT BOTH RECALLS EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

AN ACCIDENT OCCURRED WHILE TRAVELING ON THE TOLLWAY,THE OTHER VEHICLE CAME IN MY LANE,PASSING LANE, JUST AS I WAS PASSING HIM CAUSING MAJOR DAMAGE TO THE RIGHT FRONT,PASSENGER, PART OF THE CAR.THE AIRBAGS ON THE PASSENGER SIDE DID OPEN,NO PROBLEM.,THE DRIVER SIDE AIR BAG SPILT CAUSING THE POWDER TO COME INTO MY FACE.I DID LOSE A TOOTH BUT NEITHER THE OTHER PERSON INSURANCE WOULD NOT PAY FOR IT NOR MY HEALTH INSURANCE . ONE GOOD THING THE IGNITION DID SHUT OFF ,WHICH WAS GOOD BECAUSE THERE WAS A GAS LEAK WHICH COULD HAVE CAUSE A FIRE. I LOST OVERTIME PAY.MY JOB REQUIRES ME TO HAVE ALL MY TEETH BECAUSE I TALK FOR A LIVING. THIS CAUSE UNDO STRESS AND FINANCIAL HARDSHIP *TR

Mileage: 194,000

S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB

WAS TRAVELLING ON MY WAY HOME FROM WORK AND A FOX DARTED OUT IN FRONT OF ME IN THE CENTER OF THE ROAD. I SWERVED SLIGHTLY TO MISS THE FOX AND THE POWER STEERING IN THE CAR WENT OUT. I WAS UNABLE TO STRAIGHTEN THE WHEEL AND THE CAR WENT INTO A 180 DEGREE SPIN AND ENDED UP FACING THE OTHER DIRECTION FLIPPED UP ON THE PASSENGER SIDE. I CRAWLED OUT OF THE DRIVERS WINDOW. AIR BAGS DID NOT DEPLOY EITHER. HAD I NOT BEEN WEARING MY SEATBELT, I PROBABLY WOULD HAVE ENDED UP UNDERNEATH THE CAR AND IF TRAFFIC HAD BEEN COMING, I COULD HAVE KILLED SOMEONE ELSE IN ONCOMING TRAFFIC. *TR

Mileage: 134,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IN APRIL OF 2014, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE HAD HER VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT WHEN SHE CAME TO PICK UP THE VEHICLE THE EXHAUST PIPE WAS VISIBLY ON THE FLOOR. THE CONTACT IMMEDIATELY INFORMED THE SERVICE MANAGER SINCE THE VEHICLE WAS NOT IN THAT CONDITION PRIOR TO THE REPAIRS. THE SERVICE MANAGER AGREED TO REPAIR THE FAILURE BY REATTACHING ONE SIDE OF THE EXHAUST PIPE WITH A WIRE HANGER. THE CONTACT RELUCTANTLY TOOK THE VEHICLE HOME AND WHILE ON THE WAY HOME THE AIR BAG, ALTERNATOR AND BATTERY LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. SHORTLY AFTER THE LIGHTS ILLUMINATED, THE VEHICLE STALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE HIS MOTHER'S SATURN ION THAT HAS BEEN RECALLED, DUE TO IGNITION SWITCH DEFAULT. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS GETTING THE RUN-AROUND REGARDING THE AVAILABILITY OF PARTS. *JB

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE INFORMATION. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE/SHE EXPERIENCED ISSUES WITH THE VEHICLE, PRIOR TO THE RECALL BEING ISSUED, BUT WAS ALWAYS TOLD THE VEHICLE WAS NOT UNDER WARRANTY. THE CONSUMER WAS ALMOST INVOLVED IN SEVERAL ACCIDENTS, DUE TO THE DEFECT. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. KMJ

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

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

Mileage: 87,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED TWO SEPARATE RECALL NOTICES AND HAD STILL BEEN WAITING FOR THE RECALL REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES, AIR BAG MALFUNCTION AND SEVERAL OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED HER DAUGHTER WAS INVOLVED IN 3 ACCIDENTS. HER DAUGHTER LOST POWER AND THE VEHICLE STALLED. WHEN HER DAUGHTER HIT THE OTHER VEHICLE, THE AIR BAGS DID NOT DEPLOY. HER DAUGHTER WAS INJURED. ALSO, THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE. *JB

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE EXPERIENCED NUMEROUS PROBLEMS WITH THE IGNITION, IN THE 3 YEARS HE HAS OWNED THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER WOULD ALWAYS CLAIM, THERE WAS NOTHING WRONG WITH THE PASSLOCK SYSTEM. *JB

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE PROBLEM HAS BEEN GOING ON FOR YEARS. ACCORDING TO THE LATEST INVOICE, THE TECHNICIAN FOUND THE KEY BINDING IN THE HOUSING. THE IGNITION CYLINDER WAS REPLACED. THE BATTERY WAS REPLACED 3 TIMES. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULDN'T STOP WHEN THE BRAKES WERE APPLIED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 5/20/14*CN UPDATED 06/17/14*MA UPDATED 8/7/17*CN

Mileage: 84,000

I WRITE ON BEHALF OF THE ESTATE OF [XXX]. [XXX] WERE KILLED ON AUGUST 17, 2012 IN A 2004 SATURN ION AFTER THE VEHICLE WAS STRUCK BY A PICKUP TRUCK AND THE AIR BAGS FAILED TO DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD MULTIPLE FAILURES. THE STEERING WAS ROUGH AND THE TRANSMISSION WAS CAUSING THE VEHICLE TO MAKE LOUD NOISES WHEN THE WHEELS WERE TURNED LEFT OR RIGHT. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE DEALER STATED THAT THE PARTS WOULD BECOME AVAILABLE MID APRIL. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. AN AUTHORIZED DEALER WILL INSPECT THE TRANSMISSION AND STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175. THE MILEAGE OF 175 WAS REAFFIRMED BY THE CONTACT. UPDATED 05/28/14 MA THE CONSUMER STATED THE VEHICLE BEGAN HAVING ISSUES 2 WEEKS AFTER IT WAS PURCHASED. THE VEHICLE WOULDNT START, IT HAD HIGH IDLING PROBLEMS, AND MOST RECENTLY THE STEERING COLUMN FAILURE. THE BATTERY AND THROTTLE WERE BOTH REPLACED. UPDATED 05/29/2014* JS

Mileage: 175

DRIVING 60 MPH ON THE EXPRESSWAY, I WAS RUN OFF THE ROAD BY A SEMI TRUCK ON THE RIGHT SIDE OF THE ROAD. I HIT A HIGHWAY SIGN HEAD-ON. THE AIRBAG DID NOT DEPLOY, ALTHOUGH THE DAMAGE TO THE CAR WAS EXTENSIVE. THANKFULLY I HAD MY SEAT BELT ON, BUT SUSTAINED BRUISES. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S REAR. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

Mileage: 51,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT WOULD NOT START ON MULTIPLE OCCASIONS. THE CONTACT WAITED FOR A BRIEF MOMENT AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WOULD NOT START AT RANDOM. THE BATTERY WAS REPLACED DUE TO THE IGNITION PROBLEM WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AFTER THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 50,000. *TR

Mileage: 3,000

I WAS DRIVING AT NIGHT ON A COUNTRY ROAD WHEN A DEER RAN OUT IN FRONT OF ME AND THE CAR STRUCK IT. THE CAR SUSTAINED SOME FRONT END DAMAGE AND THE CABIN FILLED WITH SMOKE. THE SEAT-BELTS LOCKED UP BUT THE AIRBAGS NEVER DEPLOYED. NOW THE AIRBAG LIGHT IS ON AND THE SEAT-BELTS ARE LOCKED UP. IT CONCERNS ME THAT WITH EVERYTHING THAT HAPPENED THAT THE AIRBAG SHOULD HAVE WHEN OFF. *TR

Mileage: 239,512

1) MY SON DROVE OUR 2004 SATURN ION3 OFF THE ROAD WHEREIN THE FRONT OF THE CAR HIT A TREE AT APPROXIMATELY 45 MPH (ACCORDING TO THE DIAGNOSTICS FROM THE ON BOARD COMPUTER). 2) THE AIRBAGS FAILED TO DEPLOY. 3) GM WAS QUERIED AS TO WHY THEY DID NOT DEPLOY. GM PROVIDED THE COMPUTER DIAGNOSTICS OF THE INCIDENT BUT DID NOT PROVIDE AN ANSWER/EXPLANATION DESPITE MULTIPLE ATTEMPTS. *TR

Mileage: 60,000

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE VEHICLE ROLLED OVER THREE TIMES. THE DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT RECEIVED INJURIES TO HER LEG AND NECK. THE MANUFACTURER TOOK A REPORT. THEY OFFERED MEDICAL ASSISTANCE, BUT WOULD NOT INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. MINNESOTA STATE POLICE FILED REPORT NUMBER E08405161. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

Mileage: 80,000

ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN

Mileage: 45,000

ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN

Mileage: 45,000

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 SATURN ION AT ABOUT 30 MPH, ANOTHER VEHICLE TURNED IN FRONT OF THE CONTACT'S VEHICLE AND WAS UNABLE TO AVOID HITTING THE OTHER VEHICLE. SHE S HIT THE PASSENGER REAR SIDE OF THE OTHER VEHICLE WITH THE FRONT OF THE HER VEHICLE. SHE STATED THAT THE PASSENGER SIDE AIRBAG DEPLOYED, BUT NO ONE WAS SITTING ON THE PASSENGER SIDE OF THE BAG. THE DRIVER SIDE AIRBAG DEPLOYED, BUT DIDN'T DEPLOY FULLY. THE AIR BAG NEVER CAME IN CONTACT WITH HER. THERE WAS SMOKE COMING FROM THE STEERING COLUMN WITH THE AIRBAG. THE CONTACT REMOVED HERSELF FROM THE VEHICLE AFRAID THERE COULD HAVE BEEN A FIRE. SHE CALLED 911 AND THE POLICE REPORTED THE CRASH. THE CONTACT FELT THAT THE DRIVER'S SIDE AIRBAG DIDN'T DEPLOY PROPERLY. THE CONTACT SUSTAINED MINOR INJURIES. THE FAILURE MILEAGE WAS 25900, AND THE CURRENT MILEAGE WAS 26000. *AK

Mileage: 25,900

DRIVING CAR IN FRONT STOPS FAST. I TURN TO MISS BUT NOT ENOUGH, SO WE CRASHED. NO AIR BAG COME ON, NO MOTOR KILL, NO FUEL KILL. AND WE WHERE GOING 35 AT THE MAX. *NM

Mileage: 63,793

DEAR NHTSA ASSOCIATE, I HAD A 100% PARALLEL, FULL FRONTAL IMPACT, NO ANGLE, AS MY NEW CAR TRAVELING 35 MPH HIT A LARGE DELIVERY VAN TWICE THE WEIGHT OF MY VEHICLE WITH A SQUARE AND STEEL BUMPER THAT WAS STOPPED ( 1 MPH ACCORDING TO POLICE REPORT ). THE FRONT AIRBAGS DID NOT DEPLOY AND MY NECK AND HEAD WERE IMPACTED ON TO THE STEERING WHEEL EVEN THOUGH I WAS USING MY SEATBELT PROPERLY. THE FORCE WAS SUFFICIENT TO STRAIN THE BELT AND INJURE MY HEAD. I HAD A CUT ON THE TOP OF MY FOREHEAD IN THE MIDDLE, A CONCUSSION, AND I AM CURRENTLY BEING TREATED FOR MIGRAINE TYPE HEADACHES BY A DOCTOR THAT HAVE OCCURRED DAILY SINCE THE ACCIDENT. I PLACED THE CAR INTO THE CARE OF A SATURN OWNED BODY SHOP FOR REPAIR AND ASKED THAT THE AIRBAG DEPLOYMENT SYSTEM BE TESTED FOR FUNCTIONALITY. INSTEAD, I WAS GIVEN A 1-800 NUMBER FOR SATURN CORPORATE HEADQUARTERS TO CALL. THEY SAID THE FIRST STEP WAS TO SEND ME THE AIRBAG MANUFACTURING INFORMATION BOOKLET AND TO CALL BACK AFTER READING IT. I DID SO AND ASKED THAT THE AIRBAGS BE TESTED WHILE IN THE CARE OF THE SATURN BODY SHOP, AS THE TYPE OF IMPACT AND MILES PER HOUR EXCEEDED THE MINIMUM STANDARDS FOR AIR BAG DEPLOYMENT CONTAINED IN THE MANUAL THEY SENT TO ME. INSTEAD OF GRANTING CLEARANCE TO THE DEALERSHIP TO TEST THE AIRBAGS, IN LIGHT OF MY VALID ARGUMENT OF THEIR DOCUMENTATION CONTRADICTIONS, SATURN CORPORATE INSTEAD ISSUED ME AN INTERNAL "CASE NUMBER" 1-17876541 AND TOLD ME SOMEONE IN THEIR LEGAL DEPARTMENT WOULD CONTACT ME WITHIN 6 TO 8 WEEKS. I MENTIONED I WOULD HAVE THE CAR BACK BEFORE THEN AND WOULD BE AFRAID AND NERVOUS DRIVING IT AS I AM SURE THE AIRBAG SYSTEM IN THE FRONT IS NOT FULLY FUNCTIONAL. THEY ACTUALLY SAID THEY COULD DENY TESTING THE SYSTEM AT ALL. NOTHING HAS BEEN DONE TO ADDRESS THE SAFETY ISSUE, THE BODY DAMAGE WAS FIXED, AT A COST OF ALMOST 7 THOUSAND DOLLARS TO THE FRONT END, INCLUDING CUTTING OUT A PIECE OF THE FRAME AND WELDING A NEW SECTION IN.*JB

Mileage: 15,450

ACCIDENT AT APPROXIMATELY 40 MPH - AIRBAGS DID NOT DEPLOY. *NM

Mileage: 21,000

3 VEHICLE ACCIDENT. I COLLIDED WITH ANOTHER VEHICLE AND MY AIR BAGS DEPLOYED. HOWEVER, MY DRIVER'S SIDE AIR BAG DEPLOYED INCORRECTLY. RATHER THEN ONE LARGE AIR BAG, IT CAME OUT IN TWO PIECES DUE TO A FAILURE IN THE STEERING WHEEL "OPENING" COMPLETELY TO RELEASE THE ENTIRE AIR BAG. THIS LEFT THE TOP PORTION OF THE STEERING WHEEL EXPOSED. *JB

DT: THE CONTACT OWNS A 2004 SATURN ION. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION ON JUNE 10 2005 THE VEHICLE MOVED ACROSS THE OTHER SIDE OF THE ROAD AND WAS HIT BY TWO OTHERS TRUCKS. THESE WERE MORE OF A SIDE IMPACT. IT WAS HIT HEAD ON BY A SEMI TRUCK THE DRIVER WAS EJECTED FROM THE VEHICLE AND HER HUSBAND WAS KILLED. HE HAS FILED A COMPLAINT WITH THE MANUFACTURER. BOTH OCCUPANTS WERE WEARING THERE SEAT BELTS. DAUGHTER FLEW OUT FROM UNDER THE SEAT BELT OF THE VEHICLE, SHE WAS THE DRIVING. THEY WERE GOING THE SPEED LIMIT, AND THE ROADWAY WAS WET. ON THE POLICE REPORT THEY LISTED IT AS HYDROPLANE. NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNING LIGHT ON PRIOR TO THE CRASH. THE VEHICLE WAS JUST IN THE SHOP FOR AN OIL CHANGE. THERE ARE PICTURES, POLICE REPORT AND REPAIR INVOICES AVAILABLE FOR THE ODI OFFICE. THE POLICE REPORT STATED THAT SHE HAD DONE NOTHING WRONG.*AK

ON JULY 21, 2004, I PURCHASED A NEW 2004 SATURN ION QUAD COUPE AND ON AUGUST 3, 2004, I EXPERIENCED TREAD AND BELT SEPARATION ON THE DRIVER'S SIDE FRONT TIRE. I WAS TRAVELING APPROXIMATELY 40-45 MPH, HEARD A LOUD NOISE AND SUDDENLY LOST CONTROL OF THE CAR AND DISCOVERED I HAD NO BRAKES EITHER, (THE TIRE HAD RIPPED THE BRAKE LINES). I WAS ONLY ABLE TO STOP THE VEHICLE AFTER HITTING A ROAD SIGN. THE TIRE IN QUESTION, CAME STANDARD ON THE VEHICLE (WHICH HAD 816 MILES ON IT) AND WAS A FIRESTONE FIREHAWK GTA 03, (P205/55R16). I SUFFERED A FRACTURE TO MY RIGHT FOREARM, MULTIPLE CONTUSIONS, APPROXIMATELY $6000 WORTH OF VEHICLE DAMAGE, (NOT INCLUDING THE IMMEDIATE DEPRECIATION OF A BRAND NEW VEHICLE), AND ULTIMATELY LOSS OF MY EMPLOYMENT RELATED TO NO TRANSPORTATION. I CALLED THE SATURN CUSTOMER SVC. CENTER AND THEY TOWED THE VEHICLE TO THE DEALERSHIP. THEY KEPT THE VEHICLE THERE FOR MORE THAN 30 DAYS, WHEN THEY HAD A SATURN REPRESENTATIVE FLY DOWN FROM TN TO TELL ME THEY HAVE NO RESPONSIBILITY, EVEN THOUGH NOT ONE OF THE 6 AIRBAGS DEPLOYED, AND THAT I SHOULD CONTACT FIRESTONE, HOWEVER IN THE MEANTIME I MUST IMMEDIATELY REMOVED THE VEHICLE FROM THEIR PREMISES!! I FILED AN INCIDENT REPORT AND SHIPPED THE TIRE TO FIRESTONE, PER THEIR REQUEST, ONLY TO BE TOLD 28 DAYS LATER THAT THEY DO NOT HAVE ANY RESPONSIBILITY SINCE THE DAMAGE WAS A RESULT OF A "360 DEGREE SPIN CUT THROUGH THE TREAD". MY INSURANCE TOLD ME THAT IF I FILED THE CLAIM THROUGH THEM THAT I WOULD BE "HEAVILY PENALIZED" SINCE IT WAS OBVIOUS THAT I WAS NOT AT FAULT. SO, I LOST MY JOB, SPENT ALL OF MY SAVINGS, GOT BEHIND ON ALL OF MY BILLS AND ALL I HAVE TO SHOW FOR IT IS A NEW CAR THAT IS NOT DRIVABLE! *JB

Mileage: 816

WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, THE DUAL AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK

Mileage: 24,800

PROBLEMS: A. AIR BAGS DIDN'T DEPLOY . B. DRIVER'S SEAT COLLAPSE AND DENT REAR-ENDED WHILE STOPPED AT A RAILROAD CROSSING. UPON IMPACT SEAT FLEW BACK, HIT BACK SEAT AND DENTED. OUR STOPPED CAR WAS THEN PUSHED INTO THE STOPPED VEHICLE IN FRONT. OUR CAR WAS SMASHED AT FRONT AND BACK AND NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED. NO SKID MARKS REPORTED AND NO BRAKES APPLIED BY OFFENDING CAR SO OUR 2004 SATURN ION TOOK THE FULL IMPACT AND WAS SANDWICHED BETWEEN A CAMRY FROM BEHIND AND A GMC JIMMY IN FRONT. WOMAN IN JIMMY TAKEN BY AMBULANCE TO HOSPITAL SINCE SHE WAS PREGNANT. MY SON DRIVING THE SATURN HAD HIS WIFE PICK HIM UP AND PROCEEDED TO E/R WHERE HE WAS DIAGNOSED WITH CERVICAL STRAIN. DRIVER OF CAMRY HAD HER HUSBAND PICK HER UP. ALL 3 VEHICLES WERE TOWED. OUR SATURN WILL MOST LIKELY BE TOTALED. WE TOOK PICTURES AS DID THE POLICE IN SPOKANE, WA.. *AK

Mileage: 8,600

PICKED UP MY BRAND NEW SATURN ION-2 ON 11 AUG 04 AT 6:30 P.M. FROM THE SATURN OF FAYETTEVILLE, NC DEALERSHIP. ROVE THE VEHICLE TO TAKE MY DAUGHTER TO SCHOOL ON 12 AUG O4. 12 AUG 04, MILAGE AT THE TIME OF INCIDENT: 56 MILES HILE DRIVING AT APPROXIMATELY 35 MPH PREPARING TO MAKE A LEFT-HAND TURN, THE AIR BAG READY LIGHT CAME ON. IT REMAINED ON FOR 10-15 SECONDS. AFTER MAKING A LEFT HAND TURN, WHILE TRAVELING APPROXIMATELY 8 MILES PER HOUR, THE AIR BAG READY LIGHT CAME ON AGAIN, AND REMAIND ON FOR APPROXIMATELY 10-15 SECONDS. 3 AUG 04. VEHICLE MILAGE AT THE TIME OF INCIDENT: 87 MILES THE NEXT DAY WHILE DRIVING THE VEHICLE TO THE SATURN DEALERSHIP FOR A SERVICE CHECK, THE AIR BAG READY LIGHT CAME ON AGAIN AND REMAINED ON FRO APPROXIMATELY 10-15 SECONDS.. VEHICLE MILAGE :102 AT TIME OF SERVICE THE SATURN SERVICE DEPATEMENT TOLD ME THAT THEY COULD FIND NO INDICATION THAT THE LIGHT EVER CAME ON, BUT IF IT HAPPENED AGAIN, THEN BRING IT BACK.*AK

THE AIR BAG LIGHTS WERE ON. DEALER TOLD CONSUMER THAT HE WOULD HAVE TO WAIT UNTIL HE IS CALLED. CONSUMER STATED THAT HE IS AFRAID TO DRIVE WITHOUT AIR BAGS.*AK

Mileage: 8,900

VEHICLE INVOLVED IN A CRASH AND AIR BAGS DID NOT DEPLOY. *MR THE CONSUMERS DAUGHTER WAS INVOLVED IN 2 INCIDENTS WITH THIS VEHICLE. THE DAUGHTER WAS HIT BY A HARLEY DAVIDSON F150 TRUCK IN THE FIRST INCIDENT WHERE SHE TURNED AND THE HARLEY HIT HER IN THE FRONT PASSENGER SIDE AND THE SECOND INCIDENT OCCURRED WHEN THE DAUGHTER DROVE 4 MILES, AND PARKED, THEN FIFTEEN MINUTES LATER THE GAS PEDAL STUCK AND SHE WAS UNABLE TO RELEASE IT. THE BRAKES HAD BECOME INOPERATIVE. THE VEHICLE WAS PLACED IN PARK ALONG WITH THE EMERGENCY BRAKE AND SHUT OFF. *SC *JB (DUPLICATE REPORT - SEE ODI REF. NO. 10074368 *MJJ)

WHILE DRIVING THROUGH AN INTERSECTION THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE FRONT RIGHT SIDE. THE CONSUMER STATED THAT BOTH FRONTAL AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER SUSTAINED MINOR INJURIES AS A RESULT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM